Warranty Controller - Freelander, Dubai
Al Tayer Group
Date: 4 hours ago
City: Dubai
Contract type: Full time
To ensure strict adherence to manufacturer’s warranty policy & procedures while administering manufacturer’s warranty to new vehicles and to use manufacturer warranty for customers’ benefit and parts warranty for parts used at workshop
- Examine the repair order sheets to ensure the correctness of the write-up by service advisors and technicians to determine what items are covered under warranty and what can be claimed. Ensure that warranty replacement and/ or add-on-jobs are duly authorized by Quality Controller/ Workshop or Service Manager and are in line with the company’s/ manufacturer’s warranty replacement and/ or repair policy/ procedure
- Ensure that appropriate costing has been done and proper documentation & invoice has been raised for the repairs carried out so that there is no dispute or no such costs which are claimable under warranty policy have been left out
- Prepare a summary for the jobs carried out under the provision of warranty, process the warranty claim and follow up with the manufacturer until the claim is settled. Closes the job card once claim is settled
- Ensure all requirements of Extended Warranty provided by manufacturer are fulfilled and prior approval is taken before authorizing jobs under such warranty
- Monitor Campaign Completion rate on an on-going basis and update Workshop/ Service manager on monthly basis
- Ensure all the Service/ Recall actions initiated by manufacturer are immediately loaded on Autoline and corresponding parts are ordered by Parts department
- Prepare monthly claim status report on claims lodged, fully or partly settled and claims pending. Also prepares reconciliation statement on receipt of the credit specifies reasons for shortage or excess if any for management to review and take necessary action if required
- Ensure the latest RTS/SLTS are used in Warranty costing and loaded to Autoline
- Automotive trade certification/ vocational training followed by 5– 7 years of warranty administration type experience in an automotive servicing industry, Or
- A Diploma in Automobile Engineering/ Graduate in Commerce
- 3 – 5 years experience in automotive service industry
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Forward Deployed AI Scientist, United Arab Emirates - BCG X
BCG X,
Dubai
10 hours ago
Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.To succeed, organizations must blend...
Hotel Cleanliness Expert
Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa,
Dubai
5 days ago
Position SummaryOur jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their...
Outlet Manager
Minor Hotels,
Dubai
1 week ago
Job Location:Avani Palm View Dubai Hotel & SuitesAt Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture...
