We are hiring : SOFTWARE SUPPORT & TESTER

Burjline Builders


Date: 2 hours ago
City: Sharjah
Contract type: Full time
Erp Experience Required

We are looking for an experienced Software Support & Tester to join our ERP software team. The candidate will be responsible for supporting customers, understanding software-related issues, testing ERP applications, and reporting bugs clearly to the development team.

Key Responsibilities

  • Provide software support to customers using our ERP application.
  • Understand customer issues and provide suitable solutions or guidance.
  • Test new features, software updates, and bug fixes before deployment.
  • Identify, reproduce, document, and report software bugs.
  • Prepare test cases, test scenarios, and testing documentation.
  • Perform manual testing of ERP modules and business workflows.
  • Create, update, and follow up on tasks and issues using project management and issue-tracking tools.
  • Coordinate with programmers, implementation teams, and customers to resolve software issues.
  • Verify completed bug fixes and ensure that existing features continue to work correctly.
  • Maintain proper records of customer issues, testing results, and resolutions.

Requirements

  • Previous experience in ERP software support, software testing, or business applications.
  • Good understanding of ERP modules such as:
    • Sales
    • Purchase
    • Inventory
    • Accounts
    • Warehouse
  • Ability to understand business workflows and customer requirements.
  • Experience in manual software testing.
  • Ability to identify, reproduce, document, and report software issues clearly.
  • Experience using project management and issue-tracking tools such as YouTrack, Jira, Trello, or similar platforms.
  • Ability to create tasks, report bugs, update issue statuses, add comments, and follow up with the development team.
  • Good communication, analytical, and problem-solving skills.
  • Ability to communicate effectively with customers and technical teams.
  • Basic knowledge of SQL is preferred.
  • Knowledge of automation testing will be an added advantage.

Preferred Candidate

  • Experience working with ERP, accounting, inventory, trading, distribution, or warehouse software.
  • Familiarity with customer support and software implementation processes.
  • Customer-focused attitude with good analytical skills.
  • Ability to work independently and as part of a software development team.
  • Willingness to learn new ERP modules, business processes, and testing tools.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

HSE Advisor

The HSE Leader, Sharjah
2 hours ago
DescriptionWhat if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a...

ERP Business Analyst & Support

Al Marwan Group, Sharjah
1 week ago
Who we are Founded in 1978, Al Marwan Group is a diversified organization serving the construction, heavy machinery, Oil & Gas, real estate, developments and Hospitality sectors across the GCC. The Group operates through multiple business units and subsidiaries, delivering integrated solutions supported by strong operational expertise and a well-established regional presence. Job Summary The ERP Business Analyst & Support...

PYP Coordinator

Teaching Nomad, Sharjah
1 week ago
Our client was established in 2002 and aims to provide a world class education that prepares students with the skills and knowledge to succeed in academic, personal and social endeavors and to enable them to pursue and succeed in higher education at leading academic institutions throughout the world. There are six schools within the group with locations in Abu Dhabi,...