Accommodation Assistant (Handyman)

Hotel

The Lana - Dorchester Collection

Division & Department

Administrative & General - Human Resources

Job Title

Accommodation Assistant (Handyman)

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as Accommodation Assistant (Handyman) you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

Benefits

As Accommodation Assistant (Handyman) at The Lana, Dorchester Collection Dubai , here are just some of the great benefits you will receive:

• Competitive Salary Package
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Flight Allowance every 24 months
• Shared Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge
  
  

What you'll do

You’ll love what you do and take pride in delighting our guests:

• You will be responsible for overseeing Associate Accommodation facilities, ensuring their smooth operation, maintaining cleanliness and maintenance in all public areas, to ensure our colleagues receive nothing but the best experience.
• You’ll also ensure prompt submission of maintenance requests for any necessary repairs and maintenance in the accommodation, and diligently follow up on pending requests.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Accommodation Assistant (Handyman) you’ll have the opportunity to bring these to life and continue to create our legacy.
• You will also be required to perform housekeeping duties to uphold facility cleanliness and also capable of conducting maintenance tasks such as painting, plumbing, etc as needed. Regularly inspect the accommodation to ensure compliance with hygiene, health, and safety regulations.
  
  

The items shared are the essence of a day in the life of Accommodation Assistant (Handyman) but we’ll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• You’ll bring your unique personality and passion to the role and the team.
• Candidates should have a minimum of two years' experience as an attendant in a hotel, preferably in a luxury setting, with exposure to Engineering or minimum 1 year of hands-on experience in a Shift Technician or similar role. They should possess a strong understanding of relevant policies and procedures related to health and safety, cleanliness practices, waste management, etc. The role requires the ability to engage in physical tasks, including transporting objects and enduring various movements throughout the work areas.
• You have a talent for Equipment Maintenance - Performing routine maintenance on various MEP systems and equipment. Knowledge of materials, methods, and the tools involved in the construction or repair of buildings or other structures such as walkways, parking lots, and guest facilities. Knowledge of relevant equipment, policies, procedures, and strategies to promote effective operations for the protection of people, data and property. Able to read Building, Air-conditioning, Refrigeration and Electrical drawings. Analytical & critical thinking skills. Able to gather and organize information using a logical and systematic process. Able to work alone with minimum supervision and within a team.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is
  
  

Position location

Job Location

United Arab Emirates

Location

Dubai