Account Manager

About us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.

Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

The role:

In this pivotal role, you’ll drive revenue and build long-lasting client relationships in the fast-paced iGaming industry. With a deep understanding of the online gambling landscape and a passion for excellence, you’ll thrive in a demanding, rapidly evolving environment while upholding the highest standards of quality and professionalism.

Our Values:

PERSISTENCE: We never give up and are determined to be the best at what we do.

RESPECT: We value and respect our clients, players, and our team members; promoting professionalism, integrity, and fairness without compromise.

OWNERSHIP: We take ownership of our work and consistently deliver in a reliable manner; always providing the highest level of quality.

Responsibilities:

• Responsible for driving and maximizing revenues on assigned customers;
• Develop strong customer relationships with relevant stakeholders within the customers;
• Act as main point of contact within the organization for your customers;
• Develop sector and market expertise and take a consultative approach to gain a clear understanding of the customers’ business drivers and requirements;
• Continual monitoring of user feedback to anticipate business needs and forward them to the Product department;
• Organize and/or represent the company at events and exhibitions tailored to online gambling operators;
• Regularly report KPIs, status of accounts to the Head of Account Management.
  
  
  

Requirements:

• Ideally gaming experience, with previous experience within the online B2B industry as a Sales person or Account Manager;
• Self-starter and motivated to succeed individual with highly developed social and communication skills;
• Strong negotiation skills;
• Able to handle top tier clients and the pressure that comes along with it;
• A problem solver proactive approach;
• Ability to cope with a fast-pace, complex and rapidly changing environment;
• Commercially minded, with strong analytical / numerical skills;
• Excellent verbal and written communication skills;
• Proficiency in English.