Admin Officer - Clinic Operations (Medical Services)
Emirates
Date: 3 days ago
City: Dubai
Contract type: Contractor

Job Purpose
At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always 'Fly Better.' As one of the most recognised and admired brands globally, we're driven by innovation and excellence. Join us as an Admin Officer and make a difference by delivering top-tier medical services that support our employees health and well-being. Experience a fast paced, multicultural environment where your medical expertise will directly impact the success of our operations and contribute to our shared success on a global stage.
As an Admin Officer, you will be responsible for job managing and developing a team of Administrative Staff to provide a consistent, efficient, and responsive, customer-oriented specialist service to an internal customer base.
In This Role, You Will
To be considered for this role, you must meet the below requirements:
Salary & benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.
Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.
At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always 'Fly Better.' As one of the most recognised and admired brands globally, we're driven by innovation and excellence. Join us as an Admin Officer and make a difference by delivering top-tier medical services that support our employees health and well-being. Experience a fast paced, multicultural environment where your medical expertise will directly impact the success of our operations and contribute to our shared success on a global stage.
As an Admin Officer, you will be responsible for job managing and developing a team of Administrative Staff to provide a consistent, efficient, and responsive, customer-oriented specialist service to an internal customer base.
In This Role, You Will
- Establish and prioritise department policies, processes, and procedures into discrete tasks with clear accountabilities.
- Ensure delivery of department and corporate requirements in liaison with internal and related functions (e.g. Scheduling).
- Provide Effective hands-on supervision and day to day management of an admin team. Responsible for their performance management, providing timely feedback and coaching when required
- Act as a first escalation point to clarify any policy issues with responsibility for decision making within established frameworks.
- Responsible for resolution of operational issues or problems arising daily establishing root cause and implementing action to resolve.
- Identify and deliver improved working methods/practices.
- Ensure delivery of excellent customer service amongst all front line admin staff, guide and develop staff ongoing supported by training programs.
- Monitor diary management for specific area, ensure clinics are monitored and utilization is optimized. Keeping guidelines and policies up to date for specific area, ensure all staff adhere to the internal policies and guidelines.
- Ensure continuous communication with the Clark Contract Centre and identify gaps.
- Manage complaints through the complaints and incident management system.
To be considered for this role, you must meet the below requirements:
- Experience in managing mid-sized customer focused teams ( 10 members or more)
- Proven ability to coach and motivate staff
- Advanced Microsoft Office skills such as analysing information in Excel and Power BI, Writing formula
- Ability to analyse, interpret and present large datasets in various reporting tools and techniques.
- Ability to write comprehensive reports
Salary & benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.
Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Custom Operation Supervisor
JD.COM,
Dubai
11 hours ago
【Job Responsibilities】【Job Requirements】Responsibilities Supply Chain and Logistics Coordination Plan and manage logistics operations, including transportation, and distribution, to meet customer and organizational objectives. Coordinate with suppliers, vendors, and internal teams to ensure seamless flow of goods across JDL global network. Transportation Management Arrange and optimize transportation of goods via air, ocean, or Land, selecting reliable and cost-effective carriers. Track shipments...

Sales Manager - MICE | Waldorf Astoria Dubai Palm Jumeirah
Hilton,
Dubai
16 hours ago
A Sales Manager – MICE is responsible for driving revenue growth by developing and managing key accounts in the MICE (Meetings, Incentives, Conferences, and Events) segments. This role involves identifying new business opportunities, building strong client relationships, and ensuring the successful execution of sales strategies in line with the hotel’s luxury standards.What Will I Be DoingThe Sales Manager – MICE...

Investment Advisor Dubai
International Financial Advisor Jobs,
Dubai
1 day ago
We are delighted to represent a premier, Dubai-based wealth management firm with a formidable international presence. Our client specialises in delivering sophisticated, cross-border financial planning and investment management services to a discerning, globally mobile clientele. With a robust operational framework across key jurisdictions, they provide advisors with the unique capability to service clients in the UK, Europe, Dubai, Singapore, Kuala...
