Administrative Assistant - #43480

Ororo Experience


Date: 3 weeks ago
City: Dubai
Contract type: Full time
The Role
The Administrative Assistant in the coffee industry plays a vital role in supporting the business's daily operations, providing administrative assistance to various departments within the coffee company. This role requires a keen understanding of the coffee industry, excellent organizational skills, and managing administrative tasks efficiently. Key Responsibilities: Office Management: • Maintain a well-organized office environment with a focus on efficiency. • Manage inventory of coffee-related supplies and ensure their availability. Communication: • Handle phone calls and inquiries related to coffee orders and business operations. • Respond to emails from clients, suppliers, and internal stakeholders promptly. Order Processing: • Assist in processing and tracking customer orders for coffee products. • Coordinate with the production and logistics teams to ensure timely delivery. Data Entry and Record Keeping: • Input and update customer information, orders, and inventory in the company database. • Maintain accurate records of coffee blends, stock levels, and customer preferences. Customer Service: • Provide excellent customer service by addressing customer inquiries and concerns. • Collaborate with the sales team to ensure customer satisfaction and retention. Event Coordination: • Assist in organizing and coordinating events such as coffee tastings and promotions. • Manage logistics for events, including venue setup and coordination of promotional materials. Administrative Support: • Assist various departments, including marketing and sales, with administrative tasks. • Prepare reports, presentations, and documentation as needed.

Requirements
Qualifications: • High school diploma or equivalent; additional education or certification in office administration is a plus. • Previous experience in administrative roles, preferably in the coffee industry. • Familiarity with coffee production processes and industry trends. • Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook). • Excellent written and verbal communication skills. • Detail-oriented with strong organizational and multitasking abilities. • Ability to handle confidential information with discretion. • Passion for and knowledge of the coffee industry is a plus.

About the company
At Ororo Experience, our journey began in March 2022, rooted in a profound love for coffee. Inspired by the allure of Mount Elgons family-run farms in Uganda, our team witnessed the captivating transformation of bright red cherries into the green coffee beans we now hold dear. This eye-opening experience led to the birth of our ethos: its all in the bean. Named after the Swahili words for nice, beautiful, and serene, Ororo encapsulates the essence of the exceptional coffee experience were dedicated to providing our customers.

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