Administrative Assistant- Education (Pastoral Care)

Job Description

Aldar Education are currently seeking an Administrative Assistant - Education (Pastoral Care) for Noya British School to support our growing family of owned and operated schools in the UAE to start Immediately.

Noya British School, proudly a part of Aldar Education and situated on the vibrant Yas Island in Abu Dhabi, stands as the newest flagship school for the Aldar Schools brand. Nestled in a community that offers proximity to various amenities, entertainment options, and a vibrant international environment, Noya British School creates an enriching and convenient backdrop for families seeking a world-class education.

Our commitment to excellence is reflected in the delivery of a high-quality British curriculum at an affordable price point, ensuring accessibility for families aspiring for excellent education. Our educational programs are designed to be rigorous, enriching, and tailored to equip students with the skills essential for success in the 21st century. Personalised learning is at the heart of our approach, recognising that each student is unique. We believe in nurturing individual talents and interests to foster a dynamic and engaging educational experience. This commitment extends to creating a warm and inclusive community where a sense of belonging is cultivated, and collaboration among students, parents, and educators is encouraged.

Sustainability is integral to our ethos. Noya British School is not just a place of learning; it's a community that actively promotes environmental consciousness. Through various initiatives and practices, we aim to instil a sense of responsibility towards the planet, preparing our students to be environmentally conscious global citizens.

This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group. The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.

Responsibilities

Key Responsibilities

• Front of house for the Pastoral Team.
• Effective, sensitive and personable communication skills with students, parents and staff. Communication may be in written form, e-mail, via phone or in person.
• Establish and maintain interpersonal relationships by developing constructive and cooperative working relationships with others and maintaining them over time
• Ability to establish supportive and trusting relationships with students who reach out to Pastoral Team.
• Support of reception staff and attendance officer in regards to students whereabouts.
• Safeguarding and promoting the welfare of students.
  
  
  

Use of Internal Systems

• Have an awareness of school wide systems that impact the Pastoral Team. e.g. Reporting, Assemblies, Admissions, Clinic, Heads of Department.
• Play an active role working with the Pastoral Team to plan, implement and improve both internal or external systems or processes by thinking logically, creatively and collaboratively. e.g. attendance, punctuality, starters and leavers, lockers.
• Managing the calendars of the Assistant Principal, Heads of Year and Heads of Key Stage.
  
  
  

Managing the planning, organising and scheduling of events.

• Working closely with relevant Assistant Principal, Heads of Year, Heads of Key Stage as well as working with admissions, housekeeping, IT and external providers if required. e.g. GCSE Open Evening, Information Evenings, Annual Awards, Assemblies and reward parties.
• Keeping abreast of internal events and identifying and managing clashes of venues / year groups and times.
  
  
  

Data

• Ensuring all pastoral information and data is: accurate, timely, approved, reliable, clear and fit for purpose. E.g. attendance, punctuality, internal interventions and rewards
• Maintenance of robust and accurate data / records and monitoring specific legal and organisational systems within school as appropriate.
• Ensure reward certificates are uploaded to ePraise and printed for Heads of Year and Heads of Key Stage ready for assembly
  
  
  

Computer literacy

• Main systems include, but are not limited to iSAMS, ePraise, CPOMS, Microsoft (Outlook, Word, PowerPoint, Excel), SmartPass and Canva.
• Updating, managing and checking annual pastoral and curriculum handbooks
  
  
  

Budgeting

• Help to monitor, use and control resources / spending of those resources under the Moral Education umbrella.
• Maintaining stock of required resources. E.g. Form Rep badges, House Captain badges, awards, stationary
  
  
  

Other Responsibilities

• Communicate effectively, sensitively, responsibly with line managers, colleagues, students, and customers / parents by providing information by telephone, in written form, e-mail, or in person which is accurate, timely and concise
• Establish and Maintain Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time
• Play an active role in team work and help to plan and implement improvements to internal or external systems or processes by thinking logically, creatively and collaboratively
• Help develop, design, or create new ways of working; applications, ideas, relationships, systems, or products, including the contributions of others specifically to your own role
• Help, monitor, use and control resources / spending of those resources
• Schedule work and activities appropriately - events, programs, and activities, relating to your role as well as the work of others in the team
• Resolve problems concerning customers by analysing information and evaluating results to choose the best solution and solve problems
• Perform visual and basic checks on relevant office equipment - identify problems or defects. Contact the relevant person / team in order to get equipment: fixed, replaced or removed from service
• Duties include general administration, diary and schedule management, welcoming guests customer service / reception duties, input data and information, maintain and interrogate information, solve problems and collaborate with others in school in order to help facilitate and support teaching, learning and business activity within school
• Ensure that performance is of the highest standard through vigorous self-review, team improvement and organisational quality assurance.
• To participate in the school’s community activities.
• Act in accordance at all times within the school’s policies, procedures and codes of conduct
• To participate in the school’s community activities.
• Act in accordance at all times within the school’s policies, procedures and codes of conduct
• Assist pastoral Team (Head of Primary Pastoral and Director Student Affairs)
• Assist Primary Principal.
• Coordinate between Ed-team and Operations on Trips, Activities & Events, POC for trips / visits organiser at school.
• POC for ECA’s including Engage and scheduling.
  
  
  

Follow up on attendance

• To provide administrative support to the Heads of Pastoral Primary in accordance with school policy and procedures. For example, written correspondence and telephone calls to parents; dealing with messages and enquiries; maintaining records; producing reports/ spreadsheets;
• To support the Pastoral Leadership Team in ensuring high standards of student discipline, conduct, attendance, punctuality and appearance, in line with school policy and procedures. Attend Pastoral training where necessary.
• To provide administrative support for school pastoral systems relating to Reflections, uniform, attendance, home-school agreements, leave of absence forms,
• To act as an interpreter at parent-student meetings, as required;
• To translate key written correspondence from English to Arabic, or vice versa;
• To assist with the preparation for end of term celebrations awards and certificates;
• To assist with organisation of parent- teacher-student conferences.
• To produce pastoral information and guidance to parents, staff and students;
• Attend weekly pastoral briefing, meetings and CPD, as required.
• POC for organisation of ECA,s, Trips, activities and Events between students, parents, teachers and Authorities.
• Main point of contact of the trips and visits organiser at school level.
• Any duties as required by the line manager(s
  
  
  

Qualifications

Minimum Qualifications

• School leavers certificate or educational equivalent
• English and Mathematics to GCSE or equivalent
  
  
  

Minimum Experience

• Relevant Experience
• Currently or previously a front of house assistant, secretary, clerical, office or administration assistant
  
  
  

Job Specific Knowledge & Skills

• Computer literate including the use of Isams, Microsoft, Canva or other design programmes
• Experience of working as part of a team
• Must be proficient in both English and Arabic (speaking, reading and writing)
• IT literate: knowledge and expertise of office procedures and appropriate software including Microsoft Office
• Inter-personal skills
• Organisational skills
• Commitment to school’s vision and Mission Statement
• Passion for education and a belief in the potential of every student
• Commitment to continuing professional development (CPD)
  
  
  

What We Offer

Aldar Education are a family of world-class, child centered, and innovative schools based in the UAE. We educate over 38,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package. Our future-focused learning model includes both students and staff and so we place a special emphasis on professional development, coaching and training.

This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.

Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.