Administrative Assistant/Customer Service Representative
StriveNest
Date: 3 weeks ago
City: Remote
Contract type: Full time
Remote
Responsibilities:
- Provide administrative support to our team and clients, including managing calendars, scheduling appointments, and handling correspondence.
- Serve as the first point of contact for customer inquiries, providing friendly and efficient assistance via phone, email, and chat.
- Assist with order processing, billing inquiries, and resolving customer issues in a timely and professional manner.
- Maintain accurate records and databases, ensuring data integrity and confidentiality.
- Collaborate with team members to improve processes and enhance the customer experience.
- Perform general office duties and ad hoc tasks as needed to support the team and business operations.
- Proven experience as an administrative assistant, customer service representative, or similar role.
- Excellent communication skills, both written and verbal, with a friendly and professional demeanor.
- Strong organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Ability to work independently in a remote environment, with minimal supervision.
- High school diploma or equivalent; additional qualifications in administration or customer service are a plus.
- Competitive compensation package with opportunities for advancement.
- Flexible work schedule and the ability to work remotely from anywhere in the world.
- Ongoing training and professional development opportunities to support your growth and success.
- A collaborative and supportive team environment where your contributions are valued and recognized.
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