Administrator - Front Office - Jumeirah Beach Hotel

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Jumeirah Beach Hotel, Dubai’s premier lifestyle and family-friendly destination, is located on Jumeirah Beach Road just 15km from the city centre and 25km from Dubai International Airport. Since its opening in 1997, this landmark property, characterised by its iconic wavelike silhouette and renowned façade, stands proudly on Dubai's most exclusive private beachfront.

With 599 sea-facing rooms and suites and 19 private villas, Jumeirah Beach Hotel provides access to the very best leisure, health and wellness facilities for all our guests, including the award-winning Talise Spa, state-of-the-art J Club fitness and wellness centre, and Sinbad’s Kids Club, as well as extensive conference and banqueting facilities. The beach resort also boasts a wide choice of dining options, including signature outlet Bastion, recently rated as one of the top restaurants recognised in the prestigious Gault&Millau UAE Guide 2022.

About the Job:

An opportunity has arisen for Front Office Administrator to join luxury Jumeirah Beach Hotel. The main duties and responsibilities of this role are:

• To champion of communications, customer service, administration, and responsiveness within the Front Office Department.
• Manages databases, records, and provides overview of administrative functions that support the operations of the department.
• Coordinates with customers, management, suppliers, and other departments to resolve technical and administrative issues.
• To maintain high standard of hotels policies relating to fire, health, safety, hygiene, and sanitation always.
• Coordinate with front office with regards to room allocation.
• Reports to Engineering work order and follow up on completion.
• To follow up the Hotsos to another department.
• Coordinate with the Team Leader for C/out, Q rooms, out of service and out of order.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Minimum 2-3 years in International 5-star hotel property experience
• Experience in training
• Experience in all areas of Front Office
• Able to effectively communicate with guests and managers and have strong interpersonal skills and positive attitude
• Knowledgeable on Microsoft Office (Word, Excel, PowerPoint, Outlook)

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.