Administrator - Group Safety, Business Support Unit

Job Purpose

As an Administrator for the Security Business Support Unit, you will be required to review and provide a comprehensive administration support required for coordinating department section functions and ensuring the smooth day to day operation of the department. This role is typically focussed on the update and maintenance of administration databases and/or systems. Interaction with contacts within other departments is routine and usually uncomplicated. The use of a computer and applications is at a more advanced level and somewhat frequent.

In This Role, You Will

• Ensure administrative work undertaken complies with quality standards and is in accordance with department procedures, standards and policy.
• Support the coordination of administration material, requests, mail and equipment on a daily basis and as required for department related activities and corporate events.
• Provide a comprehensive admin systems support service including data entry, maintenance, update and support of relevant databases and in house equipment. Record transactional data in appropriate systems and produce reports as required .Collate, analyse, archive and retrieve data / information when necessary.
• Handle customer/employee requests, actioning transactions and queries in a timely manner and actively seek feedback to provide a high level of service with admin related queries. Obtain and disseminate information from relevant sections if not available.
• Complete timely and accurate processing of transactions, including audit, checking and necessary reconciliation for settlement of bills pertaining to corporate expenses and charges, as well as issuing relevant documentation.
• Provide comprehensive support in maintaining, issuing and tracking supplies, basic fixtures, fittings, and facilities utilisation to ensure safe operation where applicable.
• Other activities may include:
• Conduct briefings and inductions/training as required for new joiners across grades 1-4.
• Compile induction material and equipment required (as well as maintenance) for briefings/training.
• Make suggestions for improvements and provide statistical and/or productivity analysis.
• Allocate tasks for staff and update staff /team on new procedure/processes
• Assist the GSCC Communication Coordinator in managing incoming calls and accurately logging the required actions. Monitor and organize incoming emails directed to Group Security operations mailboxes by prioritizing and flagging them to ensure efficient and timely responses.
• Register and update all incidents reported to the GSCC in the incident management application. Maintain up-to-date statistical logs of all incidents, ensuring they reflect the latest information and status markers.
• Provide support in monitoring triggers at identified high-risk stations and regions.
  

Qualifications & Experience

To be considered for the role, you must meet the below requirements:

• 1+ year of administration experience
• 12 Years schooling or equivalent
  
  

Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.