Administrator - (L&D)

Job Purpose

dnata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 34 countries across six continents. At dnata, we are by your side for the entire travel experience.

As an Administrator, you will review and provide a comprehensive administration support required for coordinating department section functions and ensuring the smooth day to day operation of the department. This role is typically focused on the update and maintenance of administration databases and/or systems. Interaction with contacts within other departments is routine and usually uncomplicated. The use of a computer and applications is at a more advanced level and somewhat frequent.

In This Role, You Will

• Ensure administrative work undertaken complies with quality standards and is in accordance with department procedures, standards and policy.
• Support the coordination of administration material, requests, mail and equipment on a daily basis and as required for department related activities and corporate events.
• Provide a comprehensive admin systems support service including data entry, maintenance, update and support of relevant databases and in house equipment. Record transactional data in appropriate systems and produce reports as required .Collate, analyse, archive and retrieve data / information when necessary.
• Handle customer/employee requests, actioning transactions and queries in a timely manner and actively seek feedback to provide a high level of service with admin related queries. Obtain and disseminate information from relevant sections if not available.
• Complete timely and accurate processing of transactions, including audit, checking and necessary reconciliation for settlement of bills pertaining to corporate expenses and charges, as well as issuing relevant documentation.
• Provide comprehensive support in maintaining, issuing and tracking supplies, basic fixtures, fittings, and facilities utilisation to ensure safe operation where applicable.
• Other activities may include:
• Conduct briefings and inductions/training as required for new joiners across grades 1-4.
• Compile induction material and equipment required (as well as maintenance) for briefings/training.
• Make suggestions for improvements and provide statistical and/or productivity analysis.
• Allocate tasks for staff and update staff /team on new procedure/processes
  
  

Qualification

To be considered for this role, you must meet the below requirements:

Knowledge/skills

• Proven experience as an office administrator, office assistant or relevant role.
• Outstanding communication or interpersonal skills.
• Excellent organizational skills.
• Familiarity with office management procedures and basic admin principles.
• Excellent knowledge of MS Office and office management software.
  
  

Experience

• Administration. General administration 1+ year.
  
  

Qualification

• 12 years schooling or equivalent.
  
  

Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make. Be a part of our success story - if you want to join us, visit dnata.com/careers to apply.

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.