Admissions and Family Experience Officer at Sunmarke School - #58300

Jobs for women in Dubai and UAE

Date: 1 week ago
City: Dubai
Contract type: Full time

Admissions and Family Experience Officer at Sunmarke School


Listed On: 15 May 2024

Expires On: 14 June 2024

Dubai Sunmarke School is seeking to hire an Admissions and Family Experience Officer in Dubai.

Job Summary:

The Admissions Officer is responsible for managing the admissions process from initial inquiry to enrollment, ensuring a seamless and positive experience for prospective students and their families. The Admissions Officer plays a critical role in attracting and enrolling qualified students, contributing to the overall success and growth of the institution. This position requires a dedicated and enthusiastic individual who is committed to providing an exceptional admissions experience for prospective students and their families. This role will involve reviewing applications, conducting interviews, providing information about the institution, and facilitating the enrollment process in alignment with organizational policies and goals.

Key Responsibilities:

1. Inquiry Management

  • Respond promptly to inquiries from prospective students and their families, providing accurate information about admission requirements, programs, and deadlines.
  • Serve as the primary point of contact for admissions-related inquiries via phone, email, and in-person interactions.

2. Application Processing

  • Review and evaluate applications, transcripts, and supporting documents to assess applicants' qualifications and suitability for admission.
  • Ensure all application materials are complete and accurate, following up with applicants as needed to obtain missing information.

3. Interviews and Assessments

  • Conduct interviews, assessments, or entrance exams as required to evaluate applicants' academic readiness, skills, and suitability for the program.
  • Provide guidance and support to applicants throughout the interview process, addressing any questions or concerns they may have.

4. Admissions Decision-making

  • Collaborate with admissions committees or relevant stakeholders to make informed decisions regarding applicant acceptance, deferral, or denial.
  • Communicate admission decisions to applicants in a timely and professional manner, providing feedback and guidance as needed.

5. Enrollment Support

  • Assist admitted students and their families with the enrollment process, including completing registration forms, submitting tuition deposits, and scheduling orientation sessions.
  • Coordinate with academic departments, financial aid offices, and other relevant stakeholders to ensure a smooth transition for incoming students.

6. Admissions Events and Outreach

  • Plan and coordinate admissions events, such as open houses, campus tours, and information sessions, to attract and engage prospective students and families.
  • Represent the institution at college fairs, high school visits, and other recruitment events to promote admissions and raise awareness of the institution.

7. Data Management and Reporting

  • Maintain accurate records of admissions inquiries, applications, and enrollment data using the institution's database or CRM system.
  • Generate reports on admissions metrics, applicant demographics, and enrollment trends to inform decision-making and strategic planning.
  • Manage the documentation related to the student withdrawal process and work with the team to understand the reasons and retention of students.


  • Bachelor's degree in business administration, or a related field.
  • Previous experience in admissions, recruitment, student affairs, or related roles preferred.
  • Strong interpersonal and communication skills, with the ability to interact effectively with diverse audiences.
  • Excellent organizational and time management abilities, with keen attention to detail.
  • Familiarity with CRM.
  • Proficiency in Microsoft Office applications and familiarity with database management software.
  • Customer-centric mindset, with a commitment to providing exceptional service and support to prospective students and families.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Passion for education and a genuine interest in promoting the institution's mission and values.

Application Process:

Interested candidates can apply on our website:

Application Closing Date: 14th June 2024

Fortes Education is committed to safeguarding children and young people. All post holders in regulated activity are subject to appropriate vetting procedures including a satisfactory International Child Protection Certificate, plus resident country Police checks.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Call Center Representative

Feedezo Consulting, Dubai
16 minutes ago
Key Responsibilities: Answer incoming calls from customers promptly and courteously. Assist customers with inquiries, complaints, and service requests. Provide accurate information about products, services, and company policies. Troubleshoot and resolve customer issues efficiently and effectively. Document customer interactions and transactions in the CRM system. Follow up on customer inquiries not immediately resolved. Escalate complex issues to the appropriate department or...

Junior Sous Chef, Baker at InterContinental Dubai Marina

InterContinental, Dubai
46 minutes ago
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels...


Marriott International, Dubai
2 hours ago
Номер вакансии 24077565Категория работы AdministrativeРез. Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates УВИДЕТЬ НА КАРТЕГрафик Full-TimeУдаленное расположение? NВозможен ли переезд? NСфера деятельности Non-ManagementMarriott International является работодателем, обеспечивающим равные возможности. Мы считаем необходимым нанимать разнообразный персонал, поддерживать инклюзивную культуру и придерживаться принципа «человек превыше всего». Мы стремимся не допускать дискриминации по любому охраняемому признаку, такому...