After Sales Assistant

At CAI (Caucasus Auto Import), our team of over 700 professionals excels in Logistics, Sales, Marketing, Finance, Business Development, and Management, showcasing our commitment to international logistics excellence.

With headquarters in Georgia, our dynamic team consistently achieves ambitious goals through innovative projects and diverse opportunities. Over our exciting 19-year journey, we've facilitated the import of nearly a million automobiles across Europe, Asia, and Africa.

With operations spanning seven countries, including Georgia, Ukraine, the United Arab Emirates, Kazakhstan, the United States, Armenia, and Azerbaijan, we take pride in leading global logistics and paving the way for international development.

https://cai.ge/

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https://www.linkedin.com/company/caucasus-auto-import

We are seeking an After-Sales Assistant to provide support and assistance to customers after they purchase a vehicle. This role is a key part of our sales strategy, aimed at ensuring customer satisfaction and building long-term loyalty.

Job Type: Full-time

Location: Sharjah, United Arab Emirates 

Working Hours: Monday - Friday (10:00 - 19:00)

Salary: $ 1500

In this role, you will:

⦁ Oversee the registration process for new customers.

⦁ Monitor and follow up on the pre- and post-purchase process for every new vehicle.

⦁ Assist customers with the CAI program and the auction bidding process.

⦁ Manage the inventory of new vehicles in accordance with the system.

⦁ Provide daily updates on shipping and forwarding operations to customers.

⦁ Develop and maintain strong relationships with customers.

⦁ Coordinate with dispatch, logistics and other technical teams.

⦁ Address and resolve customer complaints promptly throughout the entire process.

If this sounds like something you’d enjoy and you:

⦁ Have a minimum of 1 year of experience in customer support.

⦁ Know English language, Arabic language (preferrable), Pashto and …

⦁  Have Excellent organizational and time-management skills.

⦁  Have basic knowledge of Microsoft Office.

⦁  Have strong communication and negotiation skills.

⦁ Are a motivated person with a fast-paced personality and a strong work ethic.

⦁ Have excellent written and verbal communication skills.

You will find a friendly team, a good working environment.

We look forward to your application! Apply now!