After Sales Coordinator

Kärcher

Date: 3 hours ago

City: Dubai

Contract type: Full time

Exceptional solutions require exceptional people. We are looking for an Aftersales Coordinator based in our Karcher Regional Experience & Service Center in Al Quoz, Dubai.

This Is How You WOW

Manage machine pick-ups/drop-offs from retail outlets across the UAE.
Coordinate service cases from start to finish, including technician assignments, cost estimates, and customer updates.
Handle returns, arranging inspections and coordinating with the supply chain team and schedule courier pick-up.
Provide top-notch customer support via email and phone, including advising on machine operation.
Prepare quotations for service and spare parts.
Upsell accessories and detergents whenever possible.

It would be WOW if you would bring this in:

University degree
At least 2-3 years’ experience in a similar role
Excellent interpersonal skills with a customer-centric approach
High degree of initiative, ability to work independently and interact with a team
Effective time management and prioritization skills
Proactive and entrepreneurial mindset
Ability to work in a fast-paced environment
Excellent verbal and written communication skills required in English

Our Karcher WOW-package

Make a difference: Be part of our purpose: Together we make a powerful impact towards a clean world!
Act like an owner: Take ownership of your work, contribute your ideas, and shape the future of Karcher. It's your company too!
Continuous learning: Never stop growing with our excellent learning and development opportunities.
Career progression & growth: You are empowered to choose your own path and accelerate your growth.Be an innovator:
Share your ideas and see them come to life! We encourage and support employee-driven initiatives.
Our WOW culture: Enjoy generous benefits like 25 vacation days, flight tickets, flexible work arrangements, product discounts and an inclusive and diverse family culture that values personal well-being.
We have you covered: With Class A Medical insurance and life insurance.

So: Wanna WOW with us?

Simply upload your resume online and leave your contact information. We look forward to getting to know you!

Together towards a clean world.

Nadia Ramadan | Human Capital Manager

[email protected]

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