Agent, Guest Services – Chinese Speaker

Yas Plaza Hotels by Aldar Hospitality


Date: 11 hours ago
City: Abu Dhabi
Contract type: Full time

About Us

Yas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience.


About the Job

We currently have an exciting opportunity for a Guest Service Agent to join our team at Yas Plaza Hotels. The ideal candidate will have a passion for hospitality and a desire to create unique and welcoming experiences for our guests. In this role, you will be responsible for providing exceptional service, ensuring guest satisfaction, and maintaining the highest standards of professionalism and efficiency at the front desk. You will contribute to creating memorable moments for our guests, enhancing their overall experience at our hotel.


About You

  • Previous experience in the hospitality industry, preferably in a front desk or guest services role.
  • Strong customer service skills with a passion for creating memorable guest experiences.
  • Excellent verbal and written communication skills in English. Proficiency in any additional language is a significant advantage.
  • Ability to manage guest requests and preferences efficiently, calmly, and courteously.
  • Highly organized with the ability to multitask and maintain high standards of professionalism and efficiency.
  • A team player with a positive attitude and a strong work ethic.
  • Ability to stay updated with the latest trends in the hospitality industry to ensure we provide the best service.
  • Must be proactive and able to handle high-pressure situations with ease.


Shape Your Career with Yas Plaza Hotels by Aldar Hospitality

At Yas Plaza Hotels, every team member plays a crucial role in orchestrating an unparalleled guest experience. Set against the dynamic backdrop of Abu Dhabi, you will immerse yourself in an environment where innovation meets elegance, and every day offers the chance to contribute to the legacy of hospitality . Working with us means joining a culture of excellence, where your passion for hospitality creates unforgettable experiences and sets the benchmark for the future of refined living.


Equal Opportunity Statement

Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Senior Project Engineer (Eng)

McDermott International, Ltd, Abu Dhabi
18 hours ago
Job DescriptionJob Overview:The Senior Project Engineer uses best practices and knowledge of internal or external issues to improve the Project Engineering discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the Project Engineering discipline. The Senior Project Engineer solves complex problems and uses their discipline-specific knowledge...

Palace Butler

Mandarin Oriental, Abu Dhabi
1 day ago
Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Palace Butler to join our Butler team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner and...

Planning Specialist

KBR, Inc., Abu Dhabi
1 day ago
TitlePlanning Specialist"Belong, Connect, Grow, with KBR! The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process...