AI Engineer (Data)

About The Job You Are Considering

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

• Conduct deep analysis of historical tickets to identify patterns and trends.
• Design and refine models for intent classification, resolution prediction, and root cause analysis.
• Improve RAG-based retrieval by optimizing embedding search and ranking.
• Develop heuristics and hybrid models (ML + rule-based) for better accuracy.
• Work closely with fact-checkers to improve model precision based on real-world feedback.
  
  

Your Skills And Experience

• Seasoned experience in NLP (transformers, embeddings, topic modeling).
• Python (Pandas, Scikit-learn, PyTorch/TensorFlow).
• Experience with LLM fine-tuning and vector search optimization.
• Statistical modeling and feature engineering.
  
  

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

#GetTheFutureYouWant| www.capgemini.com