Analytics and Insights Officer, dnata Airport Operations

Job Purpose

dnata Airport Operations’ vast ground handling operations successfully service the major global hub that is Dubai International Airport. We deliver a seamless experience from check-in to baggage delivery for more than 80 million passenger and 140 scheduled airlines annually.

As an Analytics and Insights Officer, you will work within the Airport Operations Business function, collaborating with the Data Analytics Team in creating and enabling Data Assets to support Business Intelligence (BI). You will play a pivotal role in engaging and managing stakeholders, assessing data requirements aligned with business objectives, & leading initiatives to promote the value of Data Assets. Your analytical capability will be utilised to generate actionable insights to support data-driven decision-making within the organisation. Additionally, you will ensure efficient data governance in line with best practices, while coaching and supporting team members to reach their full potential within the team.

In This Role, You Will

• Deploy
• Collaborate with relevant business departments to assess, gather and document Data Asset requirements that are aligned with business objectives.
• Collaborate with Enterprise Data & Analytics (EDA) to source and centralize data.
• Engage and manage a group of stakeholders collecting & validating requirements that enable prioritisation of projects & reference for Product Team.
• Manage and provide visibility of on-going projects to the leadership with appropriate recommendations or action plans.
• Seek data inspirational examples that can showcased & celebrated to inspire & support business areas better utilise available data.
• Design and enhance dashboards to deliver actionable insights.
• Lead
• Act as a Data Steward, guide and support the team to work alongside the business to ensure clear data definition, and promote the capability of data assets & supporting adoption.
• Help steer initiatives that will enable the business to gain value from new projects and data assets created by the team.
• Have a passion to share knowledge and coach team to reach and surpass its potential within the business and actively pursue tasks and objectives to achieve this goal.
• Execute
• Design, maintain, and enhance data sets, repositories, dashboards and reporting tools to support consolidation and consumption of global data, ensure clarity, usability, and actionable insights.
• Develop presentations and management performance reports and insights using data.
• Execute and support in the creation of data assets through development, testing or analysis.
• Identify source, prepare, and maintain data required for Data Assets and Analytics projects or initiatives.
• Improve how teams collect and manage data manually, especially where systems are disconnected.
• Actively promote data management best practices through support the business complies to corporate Data Privacy policies.
• Support data governance and promote data literacy.
  
  

Qualification

To be considered for the role, you must meet the below requirements:

• Completion of Secondary Education and a Qualification relevant to data analytics.
• Have 3 years + of experience in a data driven environment.
• Travel, Aviation Operations industry experience advantageous.
• Experience working with data assets that support a business need.
• Understanding of how data is sourced and managed in a business environment.
• Knowledge and experience of business intelligence tools such as PowerBI, Microstrategy etc.
• Knowledge and experience of languages such as SQL, Python, R, etc.
• Knowledge and experience of visualisation best practise & enablement of data storytelling.
• Excellent command of written and spoken English.
• Familiarity with project management principles and techniques.
  
  

Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers