Application Support Engineer

FITT Meals


Date: 6 days ago
City: Dubai
Contract type: Full time
The Application Support Engineer is a mid-level role responsible for providing efficient internal support for software applications and driving operational efficiency through automation. This role involves troubleshooting, maintenance, and proactive improvements of internal systems to ensure seamless business operations. The application support engineer collaborates closely with technology and business stakeholders and reports to the Head of Technology.

Qualifications

  • Bachelor’s degree (BSc Hons) in Computer Science, Software Engineering, or related field.
  • 5+ years of experience in application support or software development.
  • Exposure to AI/ML technologies and automation frameworks
  • Proficiency in JavaScript, PHP|Python, and RESTful APIs.
  • Strong scripting abilities (e.g., Python, Bash) for automations.
  • Solid understanding of computer systems, networking (TCP/IP, DNS), and operating systems (Windows/Linux).
  • Familiarity with AWS services (EC2, S3, RDS, Lambda) and cloud-based monitoring tools.
  • Experience with ticketing systems (Asana, Jira) and application monitoring solutions.
  • Excellent analytical, problem-solving, and communication skills.

Must have skills

  • Restful API
  • Automation
  • PHP
  • Python
  • Asana|Jira
  • networking
  • Scrum
  • Kanban
  • n8n
  • mac
  • Javascript

Good to have skills

  • AWS
  • EC2
  • Lambda
  • GCP
  • AI/ML
  • linux

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