Assistant Boutique Manager- Dubai

Nestlé Nespresso SA


Date: 11 hours ago
City: Dubai
Contract type: Full time
POSITION SNAPSHOT

Role: Assistant Boutique Manager

Location: Dubai

Company: Nespresso UAE

Position Summary

Nespresso UAE is looking to hire Assistant Boutique Manager for one of our Nespresso UAE Boutiques in Dubai, responsible for optimizing the sales performance, profitability and adherence to Nespresso standards, policies, and procedures by providing the teams with sales leadership, coaching, support, and oversight to ensure an exceptional brand experience for our customers. May directly manage an assigned team of coffee specialists.

 A DAY IN THE LIFE …

Manages Operations:

  • Ensure retail operations procedures and best practices are being adhered to such as stock management & payment management.
  • Adhere to the Nestle Safety health and environmental and food safety policy and procedures.
  • Promote a safety & quality conscious culture within the boutique.
  • Supports investigation of incidents, injuries or illnesses and concerns/complaints.
  • Ensure completion of all required records (E.g., Stock room temperature readings)
  • Lead the implementation of an emergency action plan.
  • Responsible for corrective and preventative actions when assigned by boutique Manager.

Drives Sales & profitability:

  • Support boutique manager in the evaluation of store performance weekly, monthly and YTD results.
  • Supports the team to achieve weekly, monthly yearly targets and KPIs.
  • Supports Boutique Manager into allocating roles with the team to properly drive sales throughout the day to meet goals, as well as to properly manage store's operations.
  • Supports Boutique Manager to deliver outstanding Customer Experience
  • Acts as an enthusiastic ambassador for Nespresso.
  • Ensures Visual Merchandising programs are executed, and all stores adhere to Nespresso standards for merchandising and product presentation.
  • Always ensures appropriate representation of the Nespresso brand..

People Management:

  • Ensures timely execution of company procedures for new hires, on boarding, PDP, etc.
  • Supports the training and provides ongoing feedback and coaching, E.g on selling skills and operational standards.
  • In collaboration with Boutique Manager and Human Resources, provides advice and counsel to Managers regarding personnel practices, policy, and employment laws.

What Will Make You Successful…

  • Minimum of 4 years of extensive professional experience in retail required.
  • Experience in customer relationship management
  • Experience in retail project management processes and change management.
  • Minimum 3 years of supervisory experience in people management & development is a plus.

#Nespresso

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Land Surveyor

TALENTMATE, Dubai
7 hours ago
Job DescriptionRequisition Number: 23846BRDescriptionAt Stantec, we approach every project as a partnership, because our work creates a lasting impact on our clients’ communities. We believe that when smart, passionate, creative people come together, real possibilities are within reach.Our people are at the heart of everything we do; they give our work purpose. If you want to be a part of...

Pricing Analyst

Kerry, Dubai
8 hours ago
Requisition ID: 60542Position Type: FT Fixed TermAbout KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world...

Client Relations Manager, EmQuest

dnata Travel Group, Dubai
1 day ago
dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air...