Assistant Credit Manager

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.

A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Job Description

• Assist in reviewing and assessing credit applications for guests, corporate clients, or group bookings, evaluating their creditworthiness by checking financial records, credit reports, and payment histories.
• Help determine appropriate credit limits for clients based on their financial standing, history with the hotel, and industry standards. Ensure that credit terms are adhered to by both clients and the hotel.
• Regularly monitor the credit status of clients and corporate accounts, identifying any signs of financial difficulty or risk of non-payment.
• Ensure that invoices for all goods, services, and accommodations are issued accurately and promptly to clients, corporate clients, and guests.
• Support the enforcement of the hotel’s credit policies and ensure that the front office, sales, and other departments apply credit terms consistently.
• Assist in the periodic review and revision of the hotel’s credit policies to ensure they are aligned with industry standards and the hotel's objectives.
• Ensure that credit management practices comply with legal and regulatory requirements, including tax laws and accounting standards.
• Prepare and present regular reports on accounts receivable, overdue accounts, credit limits, and financial trends to senior management.
  
  

Qualifications

• Knowledge of how to assess the creditworthiness of potential clients and guests, including interpreting financial documents, credit reports, and payment histories.
• In-depth understanding of the hotel’s credit policies and how to apply them in daily operations, ensuring that credit is extended only to qualified clients within set limits.
• Familiarity with formal and informal debt collection methods, understanding when to escalate overdue accounts to legal or collection agencies.
• Knowledge of how timely collections impact the hotel’s overall cash flow and financial stability, ensuring that payment cycles are kept on track.
• Awareness of legal and regulatory standards related to credit management, such as tax laws, accounting regulations, and consumer protection laws.
• Knowledge of internal control procedures to prevent errors or fraud in the credit and accounts receivable processes.
• Ability to use financial monitoring tools or cash flow management systems to track the hotel’s credit transactions and predict financial outcomes.
• Knowledge of how to resolve billing or credit disputes diplomatically and effectively to maintain positive guest relationships.
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