Assistant Human Resources Manager at InterContinental Fujairah Resort

IHG Hotels & Resorts


Date: 2 weeks ago
City: Fujairah
Contract type: Full time
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

Your Day to Day:

A dynamic and passionate Assistant Human Resources Manager with a strong background in Learning & Development to join our team. The ideal candidate will have proven HR experience within the UAE hospitality sector and will support HR operations with a primary focus on employee training, development, compliance, and engagement initiatives. You will collaborate closely with our Talent Specialist and help shape a culture of continuous learning and community involvement.

Some of your main role responsibilities are:

  • Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey
  • Welcome and conduct new team member orientation
  • Ensure hotel or company hiring standards and applicable laws and regulations are followed
  • Collaborate with Talent Specialist, prepares and monitors training programs for: Management Trainees, Work Experience, Hotel School Trainees, etc
  • Help create the Human Resources department budget and control expenses
  • Collect and analyse data from exit interviews, absenteeism reports, and turnover statistics to identify HR trends and recommend improvements
  • Monitor staffing to manage costs
  • Develop creative ways to inspire and motivate team members to provide guests with a unique experience
  • Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction
  • Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.
  • Establish relationships with local educational institutions and authorities to promote InterContinental Fujairah Resort as an employer of choice.
  • Organize hotel visits, workshops, and internship programs to build brand awareness and community engagement.
  • Promote team member participation in community initiatives that reflect the hotel’s values.
  • Ensure full compliance with the UAE Labour Law, employment regulations, and internal policies.
  • Other ad-hoc duties – unexpected moments when we have to pull together to get a task done

Ideally, you'll have some or all of the following competencies and experience we're looking for:

  • High school diploma / secondary education / equivalent
  • Minimum 3-5 years of HR experience, with at least 2 years in a Learning & Development capacity.
  • Prior experience in UAE hospitality is essential.
  • Strong knowledge in UAE Labour Law and HR compliance.

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".

We are an equal opportunity employer.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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