Assistant Manager - Sales - Jumeirah Emirates Tower

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

An architectural masterpiece, Jumeirah Emirates Towers offers luxurious experiences in the heart of the UAE’s most dynamic city. A dramatic icon of Dubai’s skyline, soaring high above the central business and commercial district, Jumeirah Emirates Towers is the gateway to The Museum of the Future, which is directly accessible from the hotel. Comprising two equilateral triangles, this landmark structure is home to an Office Tower, Hotel Tower and a shopping boulevard. The hotel features 400 spacious rooms and suites, 15 world-class restaurants and bars, Talise Fitness, Talise Spa and a wide range of luxurious shopping and lifestyle attractions at the boulevard. The award-winning hotel has multiple venues, including the grand Godolphin Ballroom and 16 meeting rooms.

About the Job:

An exciting opportunity has arisen for an experienced Assistant Manager - Sales to join the team of Corporate & MICE sales in Jumeirah Emirates Tower. Your key responsibilities will include:

• Execute and manage the Sales strategy for Indian market to promote sales, identify business opportunities in the marketplace, and achieve the annual sales objectives by delivering on assigned KPI’s within the APAC region.
• Collaborates with off-property sales channels to ensure sales efforts are coordinated, complimentary, and not redundant.
• Build strong relationships with relevant business units to maintain a comprehensive knowledge of their offerings, including offers, promotions, market and competitor trends, account share and customer needs to continuously deliver high quality service thus meeting/exceeding the Sales targets.
• Remain up to date with the revenue budget and targets. Maintain actual and forecasted volumes and occupancies of space and rooms inventory in the business unit to sell them and meet/exceed the established sales targets.
• Manage Sales target reports and put measures in place to achieve or exceed the team and individual targets. Prepare regular forecasts for Sales targets and submit the report to immediate reporting manager on quarterly basis.
• Maximize room occupancy and achieve target room night sales by identifying new business opportunities, converting inquiries, and optimizing existing accounts.
• Manage the research and sourcing of attractive new business opportunities and leads in APAC; attend and represent the business units at industry events, road shows, trade shows and management events etc. to keep a high profile in the marketplace and increase the growth target.
• Establish, build, and manage strong relationships with existing and new accounts to enable future bookings and work to meet sales targets as assigned.
• Maximize the use of Microsoft Dynamics CRM of all relevant account information and sending our groups leads to the Event Conversion team.
• Conducts in house site inspections and presentations to potential clients.
• Continually evaluates markets and evolving needs, comparing them with existing products and services (keep abreast of market trends and economy)
• Manage the account details so that all pertinent aspects of solicitation and closing are completed and documented.
• Maintain up to date data on all SBU related customer production and leads. Track performance per segment and actively support all liaison meetings.
• Identification of opportunities for participating in change initiatives, programs and projects considering best practices, improvement in processes and productivity
• Manage the day-to-day operations of the Sales function by providing guidance, encouraging teamwork, and facilitating related professional work processes to achieve high performance standards and liaise with internal and external parties at the appropriate levels to ensure smooth flow of operations.
• Maintain up to date records of all business unit specific business development initiatives, promotions, and the respective support sales activities of own business unit.
• Perform related tasks and duties as assigned and deemed responsible by management.

About You:

• Minimum 3 years of sales experience, preferably with an international hospitality company.
• Strong understanding of core hotelier operations preferred.
• Experience of developing and executing sales strategies that align with business objectives.
• Experience of demonstrating marketing analysis and reporting.

About the benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry.