Assistant Outlet Manager - Italian Restaurant - Jumeirah Marsa Al Arab

About Jumeirah Marsa Al Arab:

Nestled at the tip of a peninsula at the heart of Dubai’s most exclusive private beach, Jumeirah Marsa Al Arab is a new lifestyle destination, infused with the warmth and generosity of Arabian Hospitality. Featuring an avant-garde, superyacht-inspired exterior designed by architect Shaun Killa, Jumeirah Marsa Al Arab includes a resort with 386 rooms and suites, 82 luxury residences, an 82-berth superyacht marina, an impressive spa and a range of curated dining experiences. With five pools set in lush landscaping, 11 restaurants and nine bars crafted by internationally acclaimed designers, and all rooms and residences featuring unobstructed views of the city skyline, Jumeirah Burj Al Arab and the shimmering Arabian Gulf, it’s an undisputable new go-to destination in Dubai. The 3,500 square meter Talise spa set over three floors completes the offering, providing female-only spaces and 13 treatment suites, each with a private terrace and captivating views over the Arabian Peninsula. Setting the stage for a guest journey that explores the evocative world of wellness, tantalising cuisine and mixology, guests are invited to unite, celebrate, or simply enjoy a moment of peaceful reflection by the water.

www.jumeirah.com/MarsaAlArab

About the Job:

An opportunity has arisen for an Assistant Outlet Manager to join our team at our Italian Restaurant in Jumeirah Marsa Al Arab. The main duties and responsibilities of this role are:

• Lead, motivate, and develop the team to enhance team productivity, departmental revenue, and guest satisfaction. Ensure all colleagues possess comprehensive product knowledge.
• Manage day-to-day department operations to ensure all service standards align with standard operating procedures, providing courteous and professional service that delights and engages guests.
• Engage with guests sensitively and appropriately, creating personalized experiences and building a network of loyal guests while maintaining accurate guest records.
• Maintain efficient operation resources, conducting routine inventories and ordering supplies as needed to support seamless service delivery.
• Monitor cashiering processes closely to ensure compliance with established procedures.
• Assist in preparing annual plans and forecasts, managing expenses to meet departmental budget goals, and maximizing profitability through labor and expense controls.
• Prepare rosters aligned with budget and business needs and maintain updated vacation planning.
• Identify training needs and collaborate with the Outlet Manager to propose and implement relevant training programs, ensuring all colleagues receive training specific to their roles on a regular basis.
• Assume full responsibility for designated outlets in the absence of the Outlet Manager, overseeing forecasting, audits, compliance, and handling guest complaints and escalations.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Prior experience in a similar role in a luxury hotel or a high-end Italian restaurant, demonstrating a strong understanding of luxury hospitality standards, preferably within a pre-opening setting.
• Proficiency in English is required, ideally complemented by proficiency with a second language (Italian, Spanish, French, Arabic, Russian, Mandarin, German or Greek) with strong communication abilities.
• Strong leadership skills, capable of motivating and developing a multi-cultural team of service professionals to uphold high standards of service excellence.
• Financial acumen, including experience with cost control measures, inventory management, and labor cost optimization to achieve budgetary goals.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.