Assistant Parts Manager

Assistant Parts Manager
Department : Hub MEENA (BP65000)

Job Overview

UD Trucks is known for our pioneering technologies and products within the commercial automotive industry.

Responsibilities:

• Maintain regular communication with dealers to update monthly forecasts, KPIs, and share performance metrics.
• Collate vehicle population and parts penetration data to uncover opportunities for increasing parts sales.
  Gather the necessary data to determine pricing for new parts. Assist in compiling standard cost, surcharge, suggested retail prices (SRP), and benchmark pricing information.
• Oversee and monitor the progress of dealer marketing campaigns in alignment with the annual business plan, ensuring timely execution.
• Coordinate with the SPOL team to address back-order issues and offer alternative solutions to minimize operational downtime.
• Regularly update and maintain reports and presentations on parts performance, incorporating insights on market trends and sales data.
• Monitor stock levels and collaborate with the SPOL team to anticipate demand and manage inventory replenishment.
• Assist dealers in developing recommended parts lists for both current and new truck models.
• Support dealers to improve the customer experience through better parts availability and service.
• Work closely with the U&SS and SPOL teams to efficiently address customer needs.
• Attend the monthly service sales meeting, provide feedback on KPIs and follow up on action plans.
• Provide support for new market entry by ensuring compliance with market release criteria (MRC), facilitating training, and coordinating logistics setup.

Key interfaces:

• Service Sales Organisation UD Trucks MEENA FZE.
• Service Sales/Parts Sales organisation (Importers).
• SPOL team in Dubai and HQ.

Key performance indicators:

• Parts Sales growth and achievement of parts sales targets.
• Dealer satisfaction and performance metrics.
• Timely execution and effectiveness of marketing campaigns.
• Reporting accuracy and actionable insights.

Qualification:
Diploma in Automobile / Mechanical Engineering, a graduate degree in Business Management is an added advantage.

Experience:

• Minimum 4-6 years of experience in the field of commercial vehicle parts.
• Experience working in regional office.

Knowledge:

• Trucks technical knowledge – understanding of Service Sales or Service contracts considered as an asset.
• Passion for & knowledge of about trucks, Parts Sales & Inventory Management.
• Good understanding of the Middle east and Africa business environment.

Skills:

• Fluent in English language, Arabic language is considered as an asset.
• Fully proficient in MS Office and presentation skills.
• Networking skills (internal and external).
• Adaptability to different environments and audiences.
• Flexibility to travel within the MEENA region

Main Competence Requirement:

• Teamwork
• Result Oriented Entrepreneurial mindset.

About UD Trucks

Part of the Isuzu group, UD Trucks is a global leading international commercial vehicle solutions provider headquartered in Japan. At UD Trucks, we are defining the next generation of smart logistics solutions through advanced innovations in automation, electro mobility and connectivity. UD Trucks develops, manufactures and sells a wide range of heavy, medium and light-duty trucks, operating in more than 60 countries across all continents. Our trucks and people go the extra mile for our customers and business partners, day in and day out.

We are an 8,000+ strong team of colleagues with 40 nationalities who bring diversity and passion in delivering our products and services. We trust each other, work collaboratively and embrace change. At UD Trucks, our purpose is Better Life – to make life better for people and the planet. We have developed a culture that promotes:

Diverse and friendly culture – Strong culture of diversity and inclusion, organizing annual events, daily activities and open communication platforms including various internal voluntary networks.
Empowered growth – Global exposure and growth opportunities across functions and countries through internal mobility system and self-driven career opportunities, building a learning organization by enabling self-managed learning supported by the UD Academy.
Flexibility with trust – We continue to fully support both remote working (where and when applicable) and flexible working hours, we actively encourage our colleagues to maintain a good work/life balance. You will have the autonomy and flexibility to split your working time between both our wonderful, modern and equipped HQ and remotely.

Be part of our journey to create Better Life for society, for our customers and for yourself. UD Trucks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our colleagues.