Assistant People & Culture Manager

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.

A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Job Description

• Assist in the recruitment, onboarding, and orientation of new team members, ensuring a smooth and welcoming experience.
• Support the implementation of HR policies, procedures, and initiatives that align with the hotel’s culture and values.
• Coordinate training and development programs to enhance employee skills and career growth.
• Assist with employee relations, handling inquiries, grievances, and conflict resolution in a professional and timely manner.
• Maintain accurate and up-to-date employee records, including contracts, attendance, benefits, and disciplinary actions.
• Support performance management activities such as evaluations, coaching, and feedback sessions.
• Promote a positive work environment through engagement activities, recognition programs, and open communication.
• Ensure compliance with labor laws, health and safety regulations, and brand standards.
• Participate in audits, reporting, and continuous improvement projects.
• Act as a role model for company values and support diversity, equity, and inclusion initiatives.
• Provide input and support for long-term workforce planning, talent development, and succession planning.
• Address employee concerns and complaints, ensuring timely and appropriate resolutions.
• Mediate disputes and manage conflict resolution processes between employees and management.
• Ensure the organization attracts and hires qualified candidates that align with company culture and goals.
• Support onboarding programs to ensure smooth integration of new hires into the organization.
• Support the development and administration of employee benefits programs e.g., health insurance.
• Ensure the organization adheres to labor laws, regulations, and internal policies.
  
  

Qualifications

• In-depth knowledge of recruitment, employee relations, performance management, compensation, benefits, and training.
• Knowledge of local, state, and federal labor and regulatory requirements to ensure compliance.
• Expertise in managing employee grievances, resolving conflicts, and fostering a positive work environment.
• Knowledge of strategies for improving organizational effectiveness, including culture-building, change management, and leadership development.
• Ability to manage and motivate P&C colleagues, provide direction, and foster team collaboration.
• Strong ability to make informed and timely decisions, often involving complex or sensitive issues.
• Clear and effective communication when interacting with all levels of staff, from employees to senior management.
• Skilled in resolving disputes, or addressing employee concerns with tact and professionalism.
• Strong critical thinking and problem-solving abilities to address employee performance issues, legal challenges, or organizational changes.
• Familiarity with P&C software systems for managing payroll, benefits, employee records, and performance data.
• Knowledge of applicant tracking systems, online job boards, and social media platforms for recruiting top talent.
• Understanding of P&C databases, employee records, and secure handling of sensitive personal information.
• Ability to design and implement employee engagement surveys, interpret feedback, and act to improve morale.
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