Assistant Product Manager - Communication Platforms

Almosafer


Date: 2 weeks ago
City: Dubai
Contract type: Full time
Job description:

About the company:

Almosafer (part of Seera Group) Saudi Arabia’s Leading Travel Company
Elevating the journey for travelers from Saudi Arabia, the region & beyond, while harnessing Seera Group’s 40+ years of expertise, Almosafer supports Saudi Arabia’s vision as a national champion for tourism. Almosafer creates opportunities for outbound, leisure, and religious travel, whilst serving B2C and B2B customers, partners, and suppliers with state-of-the-art travel solutions, a digital-first mindset, and travel advisory.

About the Role:

As an Assistant Product Manager - Communication Platforms, you’ll drive solutions tha enable seamless customer and operational interactions across voice and non-voice channels. You are analytical, customer-focused, and data-driven, with a passion for building and optimizing end-to-end solutions. Working closely with cross-functional teams, you’ll define requirements, prioritize impactful features, and ensure smooth delivery. We’re looking for someone with experience in communication and integration technologies, strong delivery skills, and a hands-on mindset—proactive, detail-oriented, and eager to experiment and improve internal platforms and processes.

Responsibilities:

Sprint Planning, Execution, and Platform Rollout:

  • Manage the full Agile lifecycle; from backlog grooming, sprint planning, and daily standups to stakeholder alignment and final delivery. Focused on communication and customer engagement platforms.
  • Define product features and requirements through user stories and acceptance criteria, ensuring alignment with operational, fulfillment, and product team needs.
  • Drive execution of configuration and operational tasks across all platform-related workstreams.
  • Own and maintain a product roadmap that supports development, integration, and deployment of platform capabilities aligned with business goals.
  • Develop a solid understanding of system architectures, integrations, and data flows to support technical discussions and decisions with engineering teams.

Data-Driven Decision-Making:

  • Use data analytics and performance insights to make informed product decisions.
  • Apply A/B testing and experimentation to validate product enhancements and platform configurations.

Stakeholder Collaboration:

  • Translate complex business problems from cross-functional teams into scalable, efficient platform solutions.
  • Collaborate closely with operational, product, and fulfillment teams to gather requirements, identify opportunities, and prioritize initiatives.
  • Work with teams to design experimentation frameworks and establish feedback loops for continuous improvement.
  • Partner with product teams, salesforce, operational, and content teams to deliver platform enhancements aligned with KPIs and company objectives.
  • Ensure strong alignment across product domains by maintaining communication with other product managers and platform leads.

Profile Requirements:

  • 2+ years of experience in product management or business analysis, preferably in a platform or communication tech environment.
  • Proven experience in stakeholder management, requirement gathering, and cross-functional team collaboration.
  • Familiarity and comfort working within Agile/SCRUM frameworks.
  • Bachelor’s degree in a technical or quantitative field (Computer Science, Engineering, Information Systems, etc.).
  • Strong analytical and problem-solving skills, with a data-driven mindset.
  • Excellent verbal and written communication skills in both Arabic and English is a must, with the ability to explain complex ideas to both technical and non-technical stakeholders.
  • Experience in platform or systems integration, configuration, and/or product rollouts is a strong advantage.
  • Proactive and hands-on approach with strong ownership and accountability.

Being you @ Almosafer:

At Almosafer we strongly believe in diversity and equal opportunities for all candidates. We do not discriminate based on any characteristic and follow fair employment practices regarding citizenship and immigration status. Join our inclusive work environment.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Business Studies Teacher - January 2026

TES FE News, Dubai
11 hours ago
Job OverviewRepton Al Barsha is seeking to recruit an outstanding Business Studies Teacher to join in January 2026.The successful candidate will have the ability to inspire and motivate students with a diverse range of talent and ability, promoting a love for learning. A desire and willingness to teach from Year 7 to Year 13 is essential, along with experience of...

Consultant Ophthalmologist (Medical Retina & Cataract) Arabic Speaker- Dubai

Allocation Assist Middle East, Dubai
11 hours ago
Job OverviewWe are seeking a highly skilled consultant ophthalmologist specializing in medical retina and cataract procedures. The ideal candidate must be fluent in Arabic and possess extensive experience in diagnosing and treating retinal diseases and cataract-related conditions.Key ResponsibilitiesDiagnose and treat retinal disorders, including diabetic retinopathy, macular degeneration, and retinal detachment.Perform cataract surgeries, including phacoemulsification and lens implantation.Conduct comprehensive eye examinations...

Vendor Management Trainee - Faces

Chalhoub Group, Dubai
12 hours ago
INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art...