Assistant Restaurant Manager

AWJ


Date: 1 week ago
City: Dubai
Contract type: Full time
Responsibilities

  • Assists the Restaurant Manager in developing and formulating the store’s annual business plan.
  • Replaces the Restaurant Manager during vacations and leaves, taking care of the store’s overall activities.
  • Covers for floor supervisors during emergency vacations and Ad-hoc leaves.
  • Observes compliance with the company’s policies and procedures, as well as, governmental laws and regulations.
  • Supervises the opening & closing of the store.
  • Ensures the proper cleaning and lighting of all store internal and external areas.
  • Supervises a daily-check up on the smooth performance of all store machinery and equipment.
  • Maintains safe working conditions for employees and customers; resolves safety concerns quickly.
  • Ensure the proper appearance (condition of uniforms) and grooming of assigned staff members.
  • Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
  • Coaches and trains employees in order to improve performance and to achieve the department’s objectives, targets through On-the-job-training and daily meetings.
  • Manages the Store staff working schedules.
  • Establish rotation schedule of new employees and trainees.
  • Motivates and develops staff, in order to encourage their professional development.
  • Evaluates the performance of all Store employees ensuring that reviews are delivered to the HR Department on time.
  • Suggests to Restaurant Manager the proposed salary reviews, personnel actions, promotions and provides feedback to employees.
  • Maintains discipline, recommends and administers corrective action through reports addressed to the HR Department through the Restaurant Manager.
  • Handles guest problems and complaints.
  • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
  • Maintains an efficient ordering system to ensure that all necessary store and office supplies are available as needed.
  • Assists in executing physical inventories with the collaboration of the storekeeper.

Skills

  • 3+ years of relevant experience in operations and culinary management within F&B industry/ lounges.
  • Excellent knowledge of Food Legislation, Relevant Codes of Practice & Quality Standards and Health & Safety Legislation.
  • Restaurant and Kitchen Management experience.
  • Strong background in a fast food and delivery environment.
  • Exceptional communication and organizational skills.

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