Assistant Restaurant Manager - All Day Dining

Palazzo Versace Dubai


Date: 3 weeks ago
City: Dubai
Contract type: Full time
Main Duties/Responsibilities:

Administration

  • Ensure that the team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest
  • Ensure that all staff arrive for and finish shifts at correct time
  • Develop strategies to ensure staff are correctly managed and staff problems can be remedied
  • Ensure that tables are arranged and set up accordingly
  • Ensure that service stations are correctly arranged and set-up
  • Ensure that all staff are familiar with correct billing procedures
  • Maintain all equipment in good condition and ensure staff are trained to handle all of it.
  • Arrange daily meetings for staff/attend daily meetings
  • Attend all training sessions arranged by Palazzo Versace.
  • Ensure up-to-date training materials are circulated to relevant staff
  • Ensure small groups of VIP guests are catered for according to Palazzo Versace standards
  • Ensure correct quality and presentation of all dishes and drinks is being communicated to staff
  • Conduct and attend all meetings in absence of managers


Financials

  • Ensuring that outlet operates efficiently and profitably while maintaining standards in terms of food, service, health & safety and reputation
  • Communicate outlet performance to Manager and senior management
  • Creating and executing plans for department sales, profit and staff development
  • Ensure all staff seek to reduce loss and maximize profitability wherever possible


Human Resources/ Colleagues

  • Supervise F&B service by directing and guiding his/her subordinates
  • Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages in line with budgeted targets
  • Identify and carry out any specific training and development needs among the team
  • Ensure the performance of staff is accurately managed, assessed and acted upon


Guest Service

  • Ensure guests preferences are remembered by staff and delivered on
  • Ensure all relevant supervisors are trained to take reservations
  • Ensure greeting, seating and taking orders by staff are all done to Palazzo Versace standards
  • Be aware of outlet up-selling strategy and communicate to all relevant staff
  • Ensure food and beverages are presented to guests according to Palazzo Versace standards
  • Ensure guests’ satisfaction is met by every member of staff
  • Ensure staff know how to handle special requests and VIPs


CANDIDATE PROFILE

  • High school diploma or Degree in Business Administration/Hospitality Management
  • A total of 4-5 years Food and Beverage experience.
  • 2 years minimum in a similar role in a 5 * international environment
  • Fluent in spoken and written English.
  • MS Program (Word, Excel, PowerPoint, Visio).
  • Advanced Excel.
  • Experience working in a multi cultural environment.
  • Organized and well planned.
  • Able to work with speed and efficiency throughout maintaining positive attitude.

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