Assistant Store Manager (F/M)
CHAUMET
Date: 4 days ago
City: Dubai
Contract type: Full time
Le poste
Located in the heart of Place Vendome, the Maison Chaumet is a major actor in the luxury sector and represents the symbol of the Parisian jewellery excellence since its creation in 1780. Thanks to its exceptional knowledge passed from one generation to the other, Chaumet’s history is merged with the French History and that of the Empress Joséphine. Currently in transformation and anchored in modernity, Maison Chaumet is now part of a global repositioning context with strong growth in sales within the LVMH group.
In this dynamic and challenging growth context, you will have the opportunity to contribute to the development of Chaumet. You will represent the Maison by:
He/she works closely with the Boutique Manager to contribute to run properly the Boutique, meeting KPI’s and striving to achieve assigned goals. He/she is responsible for clienteling, commercial performance, visual merchandising, operations, sales, profitability, team and management.
Commercial performance
Located in the heart of Place Vendome, the Maison Chaumet is a major actor in the luxury sector and represents the symbol of the Parisian jewellery excellence since its creation in 1780. Thanks to its exceptional knowledge passed from one generation to the other, Chaumet’s history is merged with the French History and that of the Empress Joséphine. Currently in transformation and anchored in modernity, Maison Chaumet is now part of a global repositioning context with strong growth in sales within the LVMH group.
In this dynamic and challenging growth context, you will have the opportunity to contribute to the development of Chaumet. You will represent the Maison by:
He/she works closely with the Boutique Manager to contribute to run properly the Boutique, meeting KPI’s and striving to achieve assigned goals. He/she is responsible for clienteling, commercial performance, visual merchandising, operations, sales, profitability, team and management.
Commercial performance
- Optimize sales & reach the targets, in line with the objectives & guidelines monitoring the quality of reception in the boutique and its commercial attractiveness.
- Monitor & analysis of the sales and KPI’s
- Assist clients in their journey, develop “up-selling” and additional sales, promoting premium category
- Optimizing the way boutique activities are organized
- Recruiting new clientele
- Motivating team members
- Informing and coordinating
- Ensure the perfect maintenance of the boutique & the excellence of service
- Assist the Boutique Manager and develop individual skills
- Day to day operations (Cash desk, after sales, reporting, staff schedule)
- Be aware of competitors' trading activities and best practices
- Develop and maintain a client database, being a privileged contact for customers and maximize their relationship with the brand
- Retain & upgrade your local and international clientele
- Participate to work on CRM
- Leverage clienteling tools to achieve goals
- Improve Mystery Shopper Results with action plans
- Promoting the boutique both internally and externally
- Sharing the passion
- Taking part in the implementation of merchandising guidelines
- Contributing to the Maison’s projects
- Provide excellence and unique precious moment of culture, emotions and surprises
- Promote awareness of the brand heritage to inspire clientele
- 5 years' experience in a Supervisor role in Luxury Sales
- Bachelor's Degree or equivalent is preferred
- English fluent another foreign language is an advantage
- Commercial spirit, challenging and goal achievements
- Strong passion for the jewelry sector and the Maison Chaumet
- Administration and financial skills
- Computer skills and Retail management system knowledge
- Empathy and good listening skills
- Business acumen with client focus, storytelling skills, excellent written and oral expression
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