AV Fleets Lead, Middle East

About The Role

This position will be based on-site in Dubai, with significant travel in region. In this role, you will support development and lead execution of Uber's fleet operations strategy to deliver scaled deployment of AVs on Uber in your respective market. You will work with AV developers, incumbent fleet operators, and other ecosystem participants (infrastructure developers, regulators, real estate owners) to drive industry-leading asset utilization and up-time to deliver best-in-class fleet economics to our partners.

What The Candidate Will Do

• Lead our Fleet Partners through AV launch, deployment, and support ongoing operations in your region with cross-functional partners
• Act as the main point of contact for the Fleet partner, managing escalations and driving resolutions for any operational issues
• Understand the service and support ecosystem for vehicle fleets, the challenges our AV partners face in providing these services, and help create a clear plan to address opportunities for improvement
• Cultivate partnerships with external partners ranging from incumbent fleet operators to infrastructure developers to software providers, and other market participants (e.g. real estate and charging partners, data centers, etc).
• Develop comprehensive project deliverable plans to ensure timely launch, evaluate and mitigate risks, and deliver results
• Work closely with Uber cross-functional teams to identify and resolve dependencies to your markets' roadmap, highlight resource requirements, help inform budgets, help define KPIs, and be accountable for performance
• Approach data with curiosity and a focus on accuracy, you'll identify and report trends, helping the team think creatively through solutions while working to turn ideas into actionable plans
  
  

What The Candidate Will Need

• Minimum 2 years AV Operations experience required
• 3 years of Operations Management or Program Management experience
• Experience with launching and sustaining AV Operations in new markets is preferred
• Advanced proficiency in Excel/Google Sheets
• Self-starter who thrives in an environment of responsibility and independence, making smart judgments in spite of ambiguity
• Track record of successful project development and implementation through principled execution, an understanding of operational factors, and their impacts on unit economics
• Excellent partner management
• Data-driven decision-making mentality, sound business judgment, and the ability to back your analysis up with relevant analytical thinking
• Ability to travel to support a field presence (heavy travel required if not based in deployment market)