Back Office Officer - Onboarding

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.

Capital.com is on a mission to make the world of finance more accessible, engaging, and useful.

We are a Fintech company with a difference, we use innovative technology to develop the most easy-to-use and transparent financial trading platform on the market. We have achieved lots of global success and growth and are here in Dubai!

We're looking a dynamic individual to join our Back Office team, where you'll play a key role in the onboarding/KYC process for both new and existing customers.

Responsibilities:

• Verification of clients
• Request validate and approve documents as part of the KYC onboarding process
• Ensure the company's strong KYC and AML procedures are strictly followed
• Review screening alerts for Politically Exposed Persons (PEPs), Sanctions, and Adverse Media in a timely and diligent manner
• Investigating and responding to AML and transaction monitoring alerts
• Liaise with internal teams to ensure a smooth onboarding experience
• Demonstrate strong analytical skills in assessing risks of prospective clients
• Document authenticity verification using available software and provided training
• Identify and report fraudulent applications and reject those that do not meet the agreed assessment criteria
  
  
  

Requirements:

• Professional working experience in a financial institution e.g. Banking sector and Fintech is a plus
• English language – intermediate
• Attention to detail and ability to multitask
• Ability to work a flexible shift schedule (sometimes including nights and weekends, nights and weekend shifts are remote.)
• Ability to work in a team in a very dynamic environment
  
  
  

In return, you will get:

• Competitive Salary
• International Team Collaboration
• State-of-the-art Equipment
• Generous Annual Leave Policy
• Employee Referral Program
• Great office in a central location
• Comprehensive Private Medical Insurance
• Annual Global Performance Review Cycle
• Workation - work from abroad for up to 30 days a year, in 5-day increments
• Great Benefit System
  
  
  

Be a key player at the forefront of the digital assets movement, propelling your career to new heights!

Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity.

Work alongside one of the most brilliant teams in the industry.