Baggage Services Agent - #49415

The Emirates Group


Date: 3 weeks ago
City: Dubai
Contract type: Full time

Job Purpose: To perform baggage related activities at DWC in line with dnata safety and operational standards, ensuring optimum service quality to our customers.

Generic Accountabilities
  • Ensures safety of staff by providing support, direction and equal workload distribution whilst being a role
model for the desired safety behaviours and leading with safety.
  • Conducts safety briefings regularly at the beginning of the shift.
  • Organizes all work in area of accountability on the day of operations to ensure that work is completed
efficiently and in compliance with procedures and service standards
  • Ensures Outsource teams are fully aware of their responsibilities on the day of operations, and what is
expected of them in line with SLAs
  • Intervenes and takes immediate action when there is risk exposure, role models safe behaviours and
follows up on corrective actions. Specific Accountabilities
  • Escalates issues to the Supervisor on shift when relevant to ensure that proper corrective measures are
followed up on.
  • Assists in manual handling activities when required.
  • Briefs his team, ensuring that they are fully aware of their responsibilities and provides performance
feedback.
  • Provides all necessary and required baggage sortation services and ensures all baggage handling
activities are completed within the time required for operations on shift.
  • Efficiently handles all arrival & transfer baggage units and ensures offloading activities are completed on
time.
  • Assists in departure handling activities to ensure smooth processing of departure bags.
  • Ensures implementation of work instructions on the day of operations and compliance to established
standard operating procedures.
  • Ensures smooth running and serviceability of the relevant support systems and/or equipment, and takes
necessary steps in case of failure or breakdown.
  • Maintains appropriate records and documentation for the shift in the assigned area.
  • Coordinates with Ground

Qualifications & Experience: Qualifications & Experience
  • High School with a Certificate
  • Minimum of 2-4 years of experience in business administration / aviation / ground handling / customer
service Knowledge & Skills
  • UAE Driving license or Home Country Driving License
  • Communication Skills
  • Safety Awareness

Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Planning & Reporting Specialist - Nespresso UAE

Nestlé Nespresso SA, Dubai
3 hours ago
POSITION SNAPSHOT Location: Dubai, UAECompany: NespressoPosition Grade: IFull-timePosition SummaryResponsible for all Decision Support activities for Nespresso UAE Subsidiary including production and distribution of timely, accurate and relevant management reporting and analysis, ensuring functional leadership on coordination with business and co-pilots. A DAY IN THE LIFE … Provide full transparency on main business KPI’s across the entire Nespresso UAE organization via...

German Speaking Recruiter - Work Remote

Patrique Mercier Recruitment, Dubai
20 hours ago
Hey there! We're on the lookout for a German Speaking Recruiter who's ready to plunge into the world of recruitment at Patrique Mercier Recruitment, and guess what? No previous experience needed! This job is fully remote, meaning you can work right from the comfort of your home in Dubai. Cool, right?What's the role about?The role of a German Speaking Recruiter...

F&B Service Expert

Marriott International, Dubai
22 hours ago
ジョブ番号 24070141求人カテゴリ Food and Beverage & Culinary場所 Four Points by Sheraton Bur Dubai, Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah Street 4C, Dubai, United Arab Emirates, United Arab Emirates 地図で表示スケジュール Full-Time遠隔地ですか? N配置転換ですか? N職位の種類 Non-Managementマリオット・インターナショナルでは雇用機会均等の実現に向けて、多種多様な人材の雇用、従業員を第一に考え受け入れる企業文化の維持に取り組んでいます。当社は、身体障害者や退役軍人など、保護された根拠に基づく差別、あるいは準拠法の適用を受けるあらゆる根拠に基づく差別の撤廃に取り組んでいます。時代を超えて受け継がれる伝統に、モダンなディテールが組み込まれた場所。ビジネスとレジャーが出会う場所。世界を旅する旅行者が、ローカルを体験できる場所。誰もが歓迎され、支え合い、すべてのホテルを大切にする、フォーポイント・バイ・シェラトンの一員になりませんか。私たちは、お客様が必要とするものをシンプルな方法でご提供しています。フレンドリーで真心がこもった親しみやすい空間をお客様に提供し、安心してご滞在いただける環境づくりに努めてみたいと思われる方は、ぜひ私たちのチームに加わってください。フォーポイントの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所で働いてみませんか。