Bell Attendant

Studio M Arabian Plaza Hotel & Hotel Apartments


Date: 2 weeks ago
City: Dubai
Contract type: Full time
As a Bell Attendant, your responsibilities include handling luggage, assisting with guest inquiries, maintaining a well-organized concierge desk, and contributing to the overall efficiency and positive atmosphere of the hotel. Your friendly and professional demeanor adds to the warm welcome guests receive, creating a memorable stay throughout their visit.

Key Job Responsibilities:

  • Greet guests in a professional and friendly manner, surpassing their expectations from arrival to departure.
  • Maintain effective communication with all relevant departments to ensure seamless service delivery.
  • Stay updated on hotel and local services, keeping abreast of any changes.
  • Monitor guest profiles through the Opera Guest profile system.
  • Help in transporting guest luggage from arrival to the room and from the room to the departure point during check-out.
  • Manage messages, mail, and packages for guests and employees, ensuring timely and professional delivery.
  • Distribute morning newspapers to guest rooms, if needed.
  • Promptly deliver guest messages and other items without delay in a professional manner.
  • Keep the concierge desk, as well as the storage room, clean, tidy, and well-organized.
  • Uphold environmental, health, and safety standards in alignment with organizational policies.
  • Adhere to the company’s environmental, health, and safety procedures and policies.

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