Boutique Operations Coordinator (UAE National)
Piaget
Date: 10 hours ago
City: Abu Dhabi
Contract type: Full time
Job Description: Boutique Operations Coordinator (UAE National)
Main Purpose
Reporting to the Boutique Manager – Galleria Mall, Abu Dhabi - Piaget, the key objectives of this position are to ensure the efficient movement of stock and accurate inventory management. You will be dedicated to managing the After Sales Service follow ups and status reports to ensure our clients are updated regularly and receive outstanding customer satisfaction.
HOW WILL YOU MAKE AN IMPACT?
Key Responsibilities
Main Purpose
Reporting to the Boutique Manager – Galleria Mall, Abu Dhabi - Piaget, the key objectives of this position are to ensure the efficient movement of stock and accurate inventory management. You will be dedicated to managing the After Sales Service follow ups and status reports to ensure our clients are updated regularly and receive outstanding customer satisfaction.
HOW WILL YOU MAKE AN IMPACT?
Key Responsibilities
- Stock Movement: Ensure timely and accurate stock movement between the boutique and warehouse, including receiving stock, transferring stock tagging and follow up on the accuracy of pricing in the system.
- Liaise with the Operations Department: Communicate with the Operations Department to ensure that all stock movements are properly recorded and documented, follow up on the daily requests from the operations team and ensure that all requests are fulfilled.
- Repairs Sending and Receiving from Workshop: Coordinate the sending and receiving of stock to and from the workshop, including tracking and updating the status of repairs.
- Inventory Management: Ensure accurate inventory levels by conducting regular stock counts, reconciling discrepancies, and maintaining accurate documentation.
- Filing Documentation: Organize and maintain accurate documentation of all stock movements, including invoices, purchase orders, and delivery notes.
- Reporting: Prepare daily and weekly reports on stock movements, inventory levels, and stock discrepancies for the Boutique Manager.
- Ad hoc operations tasks: support office team with the management of consignments, arrange mall and police permits, submit boutique maintenance reports on weekly basis etc.
- Compliance: Support boutique management to ensure 100% accuracy as per the Group and Maison’s compliance guidelines.
- Client Experience: Demonstrate and reflect the refined and luxury lifestyle image of Piaget through customer service, attitude, personal grooming, dress code and behavior. Behave as an Ambassador of the Brand inside and outside the Boutique.
- 2-3 years of experience in administrative positions
- Excellent communication skills – Verbal and written. Proficiency in English.
- Highly proficient in Microsoft Excel
- Proven effective team player with strong emotional intelligence skills and capacity to interact with end clients
- Strong capacity of organization
- Experience in retail is a plus, but not mandatory.
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