Branch Manager - CS Al Shamkha

NMC Healthcare


Date: 1 week ago
City: Abu Dhabi
Contract type: Full time
  • Responsible for the day-to-day administrative operations of the facility, the delegation of duties and the establishment of formal means of accountability
  • Maintain interface with departmental personnel to ensure there is adequate space and facilities for patient care and coordination of facilities
  • Provide support to the clinical, operational and facility services throughout the facility
  • Liaises with Clinical professional staff in order to provide seamless patient care in all aspects of the journey through the facility
  • Manages and oversees that all documentation is correctly presented prior to patients files being used, and returned thereafter to medical records.
  • Investigate patient/visitor concerns and implements appropriate courses of action
  • Provides oversight on the process of ensuring that appropriate providers are available to deliver medical information upon request of patients
  • Ensures that all financial transactions are conducted in accordance with pertinent standards and legal requirements
  • Ensures the effective operation of a quality improvement process for the facility, including the periodic assessment of patient satisfaction
  • Take corrective action in situations requiring immediate intervention including interpretation and administration of company policy and work rules
  • Accountable for the provision of high quality patient care, based on a competent understanding of patient / staff / medical / customer needs within established policies, procedures, and protocols.
  • Ensures the timely update of policies and operational procedures manuals in accord with UAE laws
  • Document pertinent information, actions and decisions; and communicate to the appropriate leadership
  • Ensures that an annual audit is conducted and appropriate actions are taken in accordance with the findings
  • Participate in Quality and Accreditation activities such as DOH, OSHAD, FANR, etc.
  • Ensure that quality of services is provided as per standards of DOH
  • Ensures that safety of all employees, patients, physicians, guests, visitors and others is adequately addressed and protected
  • Monitor emergency action procedures and coordinate activities related to patient/staff evacuation as needed
  • Function as on-site coordinator for internal/external disaster or other major events
  • Responsible for the effective representation of the facility at appropriate public, civic and other organizational activities and meetings

  • Responsible for the day-to-day administrative operations of the facility, the delegation of duties and the establishment of formal means of accountability
  • Maintain interface with departmental personnel to ensure there is adequate space and facilities for patient care and coordination of facilities
  • Provide support to the clinical, operational and facility services throughout the facility
  • Liaises with Clinical professional staff in order to provide seamless patient care in all aspects of the journey through the facility
  • Manages and oversees that all documentation is correctly presented prior to patients files being used, and returned thereafter to medical records.
  • Investigate patient/visitor concerns and implements appropriate courses of action
  • Provides oversight on the process of ensuring that appropriate providers are available to deliver medical information upon request of patients
  • Ensures that all financial transactions are conducted in accordance with pertinent standards and legal requirements
  • Ensures the effective operation of a quality improvement process for the facility, including the periodic assessment of patient satisfaction
  • Take corrective action in situations requiring immediate intervention including interpretation and administration of company policy and work rules
  • Accountable for the provision of high quality patient care, based on a competent understanding of patient / staff / medical / customer needs within established policies, procedures, and protocols.
  • Ensures the timely update of policies and operational procedures manuals in accord with UAE laws
  • Document pertinent information, actions and decisions; and communicate to the appropriate leadership
  • Ensures that an annual audit is conducted and appropriate actions are taken in accordance with the findings
  • Participate in Quality and Accreditation activities such as DOH, OSHAD, FANR, etc.
  • Ensure that quality of services is provided as per standards of DOH
  • Ensures that safety of all employees, patients, physicians, guests, visitors and others is adequately addressed and protected
  • Monitor emergency action procedures and coordinate activities related to patient/staff evacuation as needed
  • Function as on-site coordinator for internal/external disaster or other major events
  • Responsible for the effective representation of the facility at appropriate public, civic and other organizational activities and meetings

  • Suitable Graduation Degree
  • Master degree in Hospital Management (preferred)

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