Broker Support Specialist - Global Fac

Introduction

At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape.

Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance.

We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters.

This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are.

Overview

Are you ready to thrive in a fast-paced, global environment?

Gallagher Re is seeking a Broker Support Specialist to join our Global Facultative team!

In this pivotal role, you'll support brokers in offering outstanding client service and ensuring our division's alignment with all regulatory requirements. You’ll collaborate with teams across Sanctions/ Financial Crime, Market Security, RQM, Partner Assurance (UK), Legal, Compliance, and Claims, establishing effective relationships with internal partners and key collaborators.

If this sounds like your next challenge, please apply today!

How You'll Make An Impact

• Compose compliant contracts, wordings, slips and endorsements.
• Lead renewal submissions, produce information packs and statistics for clients/markets.
• Coordinate quote management and client correspondence for quotes, renewals, and contracts.
• Acquire security approvals and ensure sanctions checks.
• Onboard clients, including KYC activities and TOBAs.
• Handle client relationships and resolve queries locally.
• Maintain visibility on client status around premium payments, claims, and cash issues.
• Ensure timely setup of client/deal data in broking systems (WIN, Workbench, etc.).
• Perform compliance, SPOE, and audit checks as required.
• Maintain regulatory compliance and internal reporting.
• Encourage consistency in procedures and activities globally.
  
  

About You

• Education: A-level or equivalent required
• Experience: Experience in re/insurance, preferably broking operations. Reinsurance or FAC knowledge strongly preferred.
• Technical: Expertise in Microsoft Word, Excel, PowerPoint.
• Problem-Solving: Good problem-solving skills; ability to spot hidden problems and patterns.
• Organisational: Excellent planning, project management, and ability to meet strategic objectives.
• Interpersonal: Strong communication and relationship-building skills; comfortable with large groups and senior executives.
• Personal Qualities: Integrity, objectivity, flexibility, and ability to advance important matters.
• Efficiency: Ability to simplify processes, balance multiple priorities, and maintain attention to detail.
• Eligibility: Must be eligible to work in the relevant location and able to travel as the need arises
  
  

Compensation And Benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance
  
  

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…
  
  

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.