Business Analyst - Microsoft Dynamic 360 CRM - #58255

Dicetek LLC

Date: 1 week ago
City: Abu Dhabi
Contract type: Contractor
Microsoft Dynamic CRM Business Analysis- Experienced in the Insurance domain (10+ years)

Domain : Microsoft Dynamic CRM Analyst

  • Translate business requirements into CRM business solutions, leverage CRM workflow technology to automate business processes Interpreting data, analysing results using statistical techniques
  • CRM Configuration: Configure and customize Microsoft Dynamics CRM to meet the needs of the business, including designing and implementing workflows, forms, entities, and views.
  • Data Management: Ensure data integrity by defining data migration and integration strategies, data cleansing, and data validation rules within the CRM system.
  • System Testing: Develop and execute test plans to validate CRM system changes, including user acceptance testing (UAT), and address any issues that arise during testing.
  • Training and Support: Provide training and support to end-users and stakeholders on CRM functionalities, ensuring proper adoption of the system.
  • Documentation: Maintain comprehensive documentation of CRM configurations, processes, and procedures.
  • Reporting and Analytics: Create and maintain reports and dashboards to provide valuable insights into business performance and customer interactions.
  • Continuous Improvement: Stay updated on the latest CRM trends, best practices, and Microsoft Dynamics updates to identify opportunities for system improvement.
  • Develop communication plans, training materials, and workshops to educate stakeholders and promote buy-in for proposed changes.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs


UAE Accountability Authority, Abu Dhabi
13 hours ago
Job DescriptionAnalyst_______________________________________________________________________________________________________Job Objective;Carry out audit procedures in various audit assignments by examining records, reports, operating practices, and documentation, assist in preparation of reports and ensure compliance with established standard audit framework, internal control procedures and processes of SAI.Key Responsibilities/DutiesStrategy and PlanningAssist in the development, implementation, and update of the section related policy, procedures manual, delegation of authority, systems user manuals,...

Kitchen Steward

Millennium Downtown Abu Dhabi, Abu Dhabi
15 hours ago
As a Kitchen Steward at Millennium Downtown Abu Dhabi, you will play a vital role in maintaining the cleanliness and organization of the kitchen and dining areas. Your responsibilities include ensuring that kitchen equipment, utensils, and workspaces are clean and ready for use by the culinary teams.Key Job Responsibilities:Maintain the cleanliness and organization of kitchen equipment, utensils, and workspaces.Assist in...

Vice Principal - Seer Bani Yas Charter School (AY 24/25)

Aldar Education, Abu Dhabi
20 hours ago
Job DescriptionThis opportunity will suit a highly motivated, well-organized, resilient and innovative leader who will be able to help shape, direct and deliver an outstanding education for students in our care.Seer Baniyas Charter School is dedicated to public school students based in Mohammed Bin Zayed City in the City of Abu Dhabi and offers American-based curriculum to Grades 6 and...