Business Consultant / Account Manager

Founded by Michael Lahyani in 2005 as a magazine (Al Bab World), Property Finder today is a single technology platform and brand across multiple countries in the MENA region. We offer the most advanced tools and best-in-class user experience for homeseekers, real estate brokers, and developers. Property Finder's most recent valuation secures our status among the Middle East's emerging unicorns, affirming a growth-oriented identity.

Over the years, we've expanded our operations to Bahrain, Egypt, Qatar, Saudi Arabia, and secured a strategic shareholding in Hepsiemlak, the leading property portal in Turkey. With over 600+ dedicated people in 6 regional offices, we facilitate more than 14 million monthly visits across our platforms, solidifying our position as a regional powerhouse in the proptech space.

As the pioneering portal for homeseekers in the region, we are on a mission to motivate and inspire people to live the life they deserve.

The Position

Position Title

Business Consultant

Reports To

Sales Manager

Position Summary

As a pivotal contributor to the success of Property Finder, the Business Consultant plays a crucial role in retaining and expanding our customer base through strategic business consultations, coaching, and data-driven decision-making. This position involves managing a designated portfolio within a specific Emirate, with bonus compensation tied to the achievement of key performance targets.

Key Responsibilities

• Master the Property Finder solution portfolio to become a subject matter expert.
• Identify and capitalize on opportunities for business growth, serving as the primary point of contact for customer account management.
• Acquire new clients and adeptly manage existing client portfolios.
• Prepare and deliver compelling business proposals.
• Utilize a consultative approach to discern customer needs, preferences, and align them with suitable solutions and listing packages.
• Effectively sell, cross-sell, and upsell technology-enabled advertising and property listing solutions to existing Real Estate Brokerages.
• Cultivate and sustain enduring client relationships through consistent support and consultation.
• Record and maintain accurate documentation of opportunities and activities in Property Finder's SalesForce CRM on a weekly basis.
• Predict weekly, monthly, and quarterly revenue forecasts with a high degree of accuracy.
• Negotiate contracts, finalize agreements, and manage collections to optimize mutual interests.
• Establish and maintain customer centric relationships leading to a win-win customer engagement
• Collaborate with clients and finance teams to ensure timely payment reconciliation.
• Work collaboratively with internal departments to meet client requests promptly.
  
  

The Person

Desired Qualifications

• Bachelor's degree in business, marketing, or a related field.
• Minimum of 3 years of professional sales experience in a SaaS or Subscription environment, with a proven track record of achieving sales targets.
• Strong analytical skills for interpreting client data and proposing solutions to maximize ROI.
• Exceptional customer service mindset, demonstrating patience in addressing diverse customer needs.
• Effective problem-solving skills to resolve customer complaints.
• Proficient public speaking, communication, and presentation skills, with the ability to translate data effectively.
• Desirable understanding of the real estate industry.
• Ability to communicate effectively with key decision-makers.
• Assertive, influential, and highly motivated, thriving in a target-driven environment.
• Highly computer literate, proficient in Excel and PowerPoint, with solid experience in using CRM tools (SalesForce experience is a plus).
  
  

Other Capabilities

• Ability to adapt quickly to evolving business strategies and industry dynamics.
• Experience working in a cross-cultural and diverse team environment.
• Proven ability to navigate complex decision-making processes within client organizations.
• Familiarity with additional CRM platforms and other relevant business tools.
  
  

Our promise to talent

We encourage our people, called creators, to move fast, to be bold and offer them countless ways to make an impact in a fast-growing and talent-centric organisation.

Our goal is to ensure that our people find their time at Property Finder a rewarding experience where the company’s growth also means personal growth.

Overall it is a place for you to be your best self.

Property Finder Principles

• Move fast and make things happen
• Data beats opinions
• Don’t confuse motion with progress
• Failure is success if we learn from it
• People over pixels
  
  

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