Business Insights Analyst

Synopsis

The role will require the candidate to co-ordinate within the Revenue Division and external stakeholders to implement revenue maximizing opportunities identified by the Network Revenue Optimization unit. Support Revenue management team to measure and monitor the implemented strategies. Act as the focal point of contact with the Staff travel, Loyalty teams and RM teams and co-ordinate inputs to inventory posture for Staff travel & Loyalty teams. Represent Network Revenue Optimization on external forums.

Accountabilities

• Own, maintain and develop processes on capacity optimization and revenue maximization.
• Support the development & execution of the strategies developed by the network optimization teams.
• Summarize / visualize results and highlight insights & opportunities
• Review network constrained and unconstrained demand from PROS and propose capacity shifts or pricing and inventory adjustments
• Monitor routes impacted by regulatory restrictions and provided information to RM team to change steering if required.
• Monitor the build on new frequencies / routes and update the network team.
• Provide inputs to RM teams on staff travel & Loyalty inventory postures.
• Cross collaborate with different stakeholders across the Revenue Division; Revenue Management, Network Planning & Alliances, Marketing and Digital, Loyalty
  
  

Education & Experience

• 4 years’ experience with a Bachelor’s Degree in Computer Science, Statistics, Economics or Business Administration
• 1+ years' working experience in a complex numerate and analytical environment, experience within airline industry preferred
• Proven knowledge of Microsoft Office and query tools including at least 2 of; SQL, R, Python, Power BI, Tableau
• Well-developed analytical and problem-solving skills with solid experience in business analysis, and at least 2 of; segmentation, regression analysis, clustering, forecasting, web analytics
• Experience in Databricks is preferred, but not mandatory.
  
  

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

To learn more, visit etihad.com

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