Business Intelligence Engineer, MENA CX Product
Amazon
Date: 3 weeks ago
City: Dubai
Contract type: Full time

Description
Our team owns building products for the onsite shopping CX of MENA customers. We are looking for a Business Analyst to lead the efforts to quantify the customer funnel, build entitlements, and automate the daily/weekly tracking of shopping events. The leader in this role is the starting point of product roadmap creation, needs to demonstrate customer advocacy and develop a strong hold on quantified customer behavior. This role partners with Product managers, Tech and Business teams in MENA, and WW to establish feature value. It is placed in a fast paced ambiguous space, which will require the candidate to work with speed, and depth all together. They will need to influence stakeholders, and lead communication with L8+ leaders.
Key job responsibilities
This role owns shopping funnel entitlements and enables features to be quantified to establish their contribution to closing entitlement gaps. MENA is a dual language region and the role owns reporting of shopping journeys in both languages for regular stakeholder reviews. The candidate will dive deep into platform impact of launched/in experiment features and lead course correction with Product Managers. Data sources for customer events are not standardized and this role also innovates for securing access to the right customer event data to establish impact.
Basic Qualifications
Company - Q-Express Documents Transport
Job ID: A2934084
Our team owns building products for the onsite shopping CX of MENA customers. We are looking for a Business Analyst to lead the efforts to quantify the customer funnel, build entitlements, and automate the daily/weekly tracking of shopping events. The leader in this role is the starting point of product roadmap creation, needs to demonstrate customer advocacy and develop a strong hold on quantified customer behavior. This role partners with Product managers, Tech and Business teams in MENA, and WW to establish feature value. It is placed in a fast paced ambiguous space, which will require the candidate to work with speed, and depth all together. They will need to influence stakeholders, and lead communication with L8+ leaders.
Key job responsibilities
This role owns shopping funnel entitlements and enables features to be quantified to establish their contribution to closing entitlement gaps. MENA is a dual language region and the role owns reporting of shopping journeys in both languages for regular stakeholder reviews. The candidate will dive deep into platform impact of launched/in experiment features and lead course correction with Product Managers. Data sources for customer events are not standardized and this role also innovates for securing access to the right customer event data to establish impact.
Basic Qualifications
- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with data modeling, warehousing and building ETL pipelines
- Experience in Statistical Analysis packages such as R, SAS and Matlab
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling
- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift
- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets
Company - Q-Express Documents Transport
Job ID: A2934084
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Project Estimator
VerifiedJobs.ae,
Dubai
15 hours ago
Job DescriptionWe are looking for an experienced Fit Out Estimator with good hands on experience in residential fit out projects and who is well versed in Dubai market conditions.Role DescriptionThis is a full-time role for a Project Estimator at Soltis Interiors LLC. The Project Estimator will be responsible for overseeing cost management, construction estimating, project estimation, budgeting, and communication during...

Team Leader-Pro Shop
VerifiedJobs.ae,
Dubai
17 hours ago
Job DescriptionPartner with the MEA VM Manager, as well as the EMEA Visual Merchandising team to implement and develop merchandising strategies to drive company initiatives for the MEA Countries.Follow visual direction via photographs/company visual book when executing continual store setups the VM will be responsible for;Frequent travel throughout the MEA territory as well as attend seasonal/regional meetings to learn new...

Customer Relationship Officer - UAE NATIONAL
Emirates NBD,
Dubai
23 hours ago
Job DescriptionCompany Introduction Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value...
