Business Service Manager | IIQAF

IIQAF Group


Date: 1 week ago
City: Dubai
Contract type: Full time
Remote

IIQAF

Full Time Dubai

About Company:

The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.

Job Summary

We’re looking for an experienced Business Service Manager to join our IIQAF team and help manage our business operations. As a Business Service Manager you will be responsible for the overall operations and service delivery of business services to our customers.

The ideal candidate will be comfortable working in a fast-paced environment and have great organizational skills. You should be able to effectively manage the workflow of our business services, prioritize tasks and take an active role in our customer service efforts.

Responsibilities:

  • Manage the development and delivery of business services to our customers
  • Ensure the delivery of our services are in line with customer requirements
  • Oversee the development and maintenance of our customer service process and procedures
  • Monitor service delivery performance and customer feedback
  • Develop and implement initiatives to improve customer service
  • Coordinate service activities and resources
  • Proactively identify customer service issues and initiate problem solving
  • Lead customer service meetings and update status reports
  • Provide on-site or remote customer service support

Requirements:

  • Bachelor’s degree in business administration or related field
  • 5 years of demonstrated experience in customer service
  • Working knowledge of business service delivery processes
  • Strong business acumen to identify service improvement opportunities
  • Exceptional problem-solving abilities and decision making capabilities
  • Ability to communicate effectively and build relationships at all levels
  • Proven track record of achievement and success

If you have what it takes for this challenging position, please apply today! We look forward to hearing from you!

Salary:

  • 10500AED-12000AED

Benefits:

  • Accommodation
  • Transportation
  • Health insurance

Qualification: Bachelor Degree

Job Features

Job Category Business Service

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Guest Services Executive - Cluster Airport Services - Jumeirah Emirates Tower

Jumeirah, Dubai
1 day ago
About Jumeirah & the Hotel:Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise.Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every...

Plant Operator

Air Products, Dubai
2 days ago
At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world. Reimagine What’s Possible POSITION SUMMARYFilling and storage...

CME - HR Specialist - Recruitment

Canon EMEA, Dubai
2 days ago
The HR Specialist – Recruitment will be responsible to undertake all Middle East & Africa hiring activities, from creating requisitions, advertising open roles, screening to interviewing candidates, closing hires and prepare offers.The HR Specialist - Recruitment responsibilities include connecting with potential candidates online and offline, screening applications and supporting hiring managers.Ultimately, the Recruitment Specialist will be responsible for hiring qualified...