Butler
Kempinski Hotels
Date: 3 weeks ago
City: Dubai
Contract type: Full time

Department: Rooms Division, Front Office & Guest Services
Location: United Arab Emirates - Dubai
Description
The incumbent in this position is responsible for providing an array of personalized services to Hotel guests such as the wake up call, newspaper delivery, shoeshine, with a friendly and caring manner according to Kempinski’s policies and procedures and LQA standards.
Key Responsibilities
To fill the position, one of the following is required:
Minimum of 1 to 2 years experience in a position at either Front Office, food and Beverage or Housekeeping
Preferably in an international five star hotel
Ability to work and communicate in a multinational environment:
Local language – excellent oral and written skills (as applicable)
English – excellent oral and written skills
Additional language - beneficial
Include the skills the candidate must have to fill this
position:
Operational knowledge of either Front Office , Food and Beverage or Housekeeping operations
Knowledge of VIP welcoming protocol
About Kempinski
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Location: United Arab Emirates - Dubai
Description
The incumbent in this position is responsible for providing an array of personalized services to Hotel guests such as the wake up call, newspaper delivery, shoeshine, with a friendly and caring manner according to Kempinski’s policies and procedures and LQA standards.
Key Responsibilities
- Maintain available to provide assistance for any matter related to making the stay of Hotel guests a pleasant and memorable one.
- Coordinate with Room Service the delivery of fruits for VIP guests and prepares the VIP fruit baskets. Replenish them on a daily basis until the guest's departure.
- For the VIP guests, welcome upon arrival outside their assigned room and offer assistance.
- After check-in, introduce themselves to the guest, escort the guest to their room and explain room and hotel facilities and offer assistance for the remainder of their stay.
- Coordinate luggage handling with Concierge sections for arriving and departing guest to ensure safe and timely delivery.
- At times, check in the arriving guest and check out the departing guests in a friendly and caring manner according to the procedures and Kempinski standards.
- Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and take appropriate actions or refer the matters to the relevant persons to handle.
- Offer personalized wake-up to the room with tea or coffee as per guest requests.
- Offer assistance to guests with shoe shining, packing and unpacking luggage, collecting and delivering laundry and dry cleaning.
- Keep abreast of all hotel promotions, product knowledge, VIP arrivals, and upcoming events in order to be able to answer guest requests and questions.
- Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
To fill the position, one of the following is required:
Minimum of 1 to 2 years experience in a position at either Front Office, food and Beverage or Housekeeping
Preferably in an international five star hotel
Ability to work and communicate in a multinational environment:
Local language – excellent oral and written skills (as applicable)
English – excellent oral and written skills
Additional language - beneficial
Include the skills the candidate must have to fill this
position:
Operational knowledge of either Front Office , Food and Beverage or Housekeeping operations
Knowledge of VIP welcoming protocol
About Kempinski
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Data Center Strategic Negotiator
Google,
Dubai
1 hour ago
Minimum qualifications:Bachelor's degree in Business Management, Real Estate, Finance, Technology, Engineering, or equivalent practical experience.6 years of experience negotiating bilateral real estate agreements, managing projects of varying sizes and timelines.5 years of experience working in Middle-East markets.Experience in data center location strategy or industrial strategy.Preferred qualifications:Experience in power transmission and distribution, telecommunications infrastructure, data center technology, industrial class electrical and...

Student Intern - UAE
Nokia,
Dubai
2 hours ago
Job DescriptionFamily DescriptionCorporate Services (AD) consists of executive, professional, and support services in the areas of general administration, facility and real estate management, health, security, and secretarial services as well as external affairs and information services. Comprises other enterprise-wide functions such as trainees.Subfamily DescriptionTrainee (TRA) comprises graduates taking part in Nokia's trainee programme (only for the duration of the programme)....

Manager Sales Professional ETP
DXC Technology,
Dubai
8 hours ago
Job DescriptionKey Responsibilities: Sales Strategy & Business Development: Identify and pursue new business opportunities for ETP solutions across assigned territories or accounts, building a robust pipeline of opportunities Client Relationship Management: Build and maintain strong relationships with senior executives and decision-makers in client organizations to become a trusted advisor for their transformation initiatives Solution Positioning: Articulate the value of ETP...
