Cafe Milano Assistant Restaurant Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.

About the role

The Assistant Restaurant Manager will be reporting to the Restaurant General Manager and is responsible for planning, organizing, controlling, and directing the work of employees in Cafe Milano Restaurant to ensure exceptional guest satisfaction.

This role involves responding to a wide variety of guest requests, accurately assessing their needs, and providing personalized recommendations and touches to achieve maximum guest's satisfaction.

What you will do

Main Duties/Description:

• Select train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s All Day or Fine Dining Restaurant to ensure that established cultural and core standards are met long-range strategic planning for outlet operation.

• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.

• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch or dinner.

• Work closely with the Restaurant General Manager and Restaurant Chef to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.

• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.

• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed

• Perform other tasks and projects as assigned by Restaurant General Manager or Hotel Manager.

What you bring

• A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand

• Commitment to delivering exceptional guest service with a passion for hospitality and ability to work in an environment that demands excellence

• An outgoing personality and a can-do approach to an assigned task

• High level of understanding and knowledge of food and/or wine

• Strong communication skills. Proficient in English (speaking, reading, writing)

• Excellent interpersonal, verbal, and written communication skills

What we offer

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• and so much more!