Captain - Strawfire

Mandarin Oriental Hotel Group

Date: 2 weeks ago

City: Abu Dhabi

Contract type: Full time

Responsibilities

Coordinate and supervise all duties for the opening and closing brigade
Assist the assistant manager in planning according to reservations and special events
To assist the assistant manager in checking the condition, cleanliness, and proper functioning of all operating equipment and furniture
To assist in the training of waiters and waitresses
To ensure the correct and complete set-up of the restaurant section assigned to him/her
Assist the assistant manager in following up on all supplies from the store and linen room
To welcome guests to his/her station and to assist in seating
To present menus and beverage lists to the guest with recommendations designed to increase average check
To take food and beverage orders and ensure speedy service of all food and beverage items
Ensure that each table is correctly set up as per food and beverage order requirements
To participate in the service of food and beverage items, especially during rush hours
To check and follow up on billing and checking procedures as per policies set by the Emirates Palace Mandarin Oriental
To ensure proper cash handling procedures are followed as per policies set by the Emirates Palace Mandarin Oriental
To be present in the restaurant during service hours
Ensure that tables are cleaned and reset immediately after the guests have left, in line with the standards set by Emirates Palace Mandarin Oriental
To develop and maintain good relations with guests and to handle guest complaints as required by the restaurant manager or his assistant
Ensure that the restaurant manager and assistant restaurant manager are kept informed of all guest comments and complaints
Attend communication meetings, briefings, and training sessions as required by the restaurant manager, training manager, and food and beverage manager
To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance with the standards of Emirates Palace Mandarin Oriental
Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager

Skills & Qualifications

Senior School qualification or equivalent will be an advantage
Previous Standalone restaurant experience is required, resort experience is preferred
Team player, with good communication skills

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