Cargo Team Leader (Munawala-Al Ain)

Synopsis

To give supervisory oversight in specific areas of the Abu Dhabi Airport operation and deliver a superior guest

experience and ensure the highest levels of safety.This team member will support and execute the delivery of the

daily operation. The role work independently or as the leader of a small team to deliver against all performance

and safety KPI.

Accountabilities

• Plan, update and supervise activities in order to ensure the safe and professional delivery of service for
  
  

customers in line with the defined SLAs and quality standards

• Drive employee engagement and a high performance culture by being a role model that gives emphasis to
  
  

empowerment, communication, quality, productivity & goal attainment.

• Ensuring that all SOPs are adhered to at all times both by yourself and your team members allowing for a safe
  
  

and secure operation.

• Encourage consistency and collaboration by ensuring clear communication at all levels. This will include
  
  

delivering team briefings, and completion of relevant reports.

• Ensure that all documentation pertaining to the tasks performed are accurately completed.
• Proactively work towards the connection of all Guests and Bags.
• Ensure they operate safely in compliance with applicable procedures and instructions. Report safety, security
  
  

and service occurrences, errors, hazards and near misses utilizing the established reporting procedures

Education & Experience

• Secondary / High school level education
• Minimum 2 years’ experience in the relevant area
• Valid UAE Driving Licence (Airside Roles only)
  
  

About Munawala Ground Services

Munawala Ground Services LLC, a subsidiary of Etihad Airport Services – Ground LLC, is a project-based company recognized as a Ground Service Provider (GSP). Munawala delivers a comprehensive range of airport management and operational services, catering to various ground handling requirements such as Passenger, Baggage, Ramp, Cargo, Operations, and Aircraft Handling for commercial and corporate aircraft at numerous airports and airfield locations.