Cashier - Exchange House

As a Cashier at our Exchange House, you will be responsible for handling currency exchange transactions, remittance services, and customer payments with accuracy and professionalism. You will play a key role in delivering excellent customer service, maintaining compliance with financial regulations, and ensuring secure cash handling.

• Handle foreign currency exchange and remittance transactions efficiently and accurately.

• Process customer transactions, including cash, card, and electronic payments.

• Maintain accurate records of all transactions and balance cash drawers daily.

• Ensure compliance with anti-money laundering (AML), KYC, and internal control policies.

• Provide courteous and professional customer service.

• Identify suspicious or fraudulent activities and report them promptly.

• Maintain proper filing and documentation as per regulatory standards.

• Support branch operations during peak hours or staff shortages.

• Adhere to company policies, procedures, and code of conduct.

• High school diploma or equivalent (Bachelor’s degree is a plus).

• Minimum 1–2 years of experience in a cashier or teller role (preferably in financial services or exchange houses).

• Strong numerical and cash-handling skills.

• Familiarity with AML and KYC regulations is an advantage.

• Good communication and interpersonal skills.

• Fluency in English; additional languages (Arabic, Hindi, Urdu, etc.) are an asset.

• High level of integrity and attention to detail.

• Customer-focused attitude with strong problem-solving abilities.

• Ability to work under pressure in a fast-paced environment.

• Team player with a flexible approach to shift scheduling.

• Basic computer literacy (MS Office, point-of-sale systems, remittance platforms).