Client Outreach Manager

Idenfo


Date: 3 weeks ago
City: Dubai
Contract type: Full time
Location: Onsite, UAE

About Idenfo

Idenfo is redefining how the world fights financial crime. We deliver next-gen KYC, AML, and digital onboarding solutions for banks, FinTechs, and regulated businesses. Powered by AI, biometrics, and real-time compliance screening, our SaaS platform makes onboarding faster, smarter, and fraud-proof all while keeping customer journeys seamless.

Role Overview

The Client Outreach Manager will be the engine that drives Idenfo's lead generation and engagement efforts. This role focuses on identifying, reaching out to, and nurturing potential clients across global markets, leveraging advanced outreach platforms and strategies. Working closely with sales and product teams, you will ensure that Idenfo connects with the right prospects, delivering a strong pipeline of qualified leads.

Core Purpose

To generate and nurture high-quality leads by executing targeted outreach campaigns, engaging prospects across multiple channels, and equipping the sales team with well-qualified opportunities to close.

Key Responsibilities

Outreach Strategy & Execution

  • Develop and implement client outreach strategies tailored to Idenfo's target markets (banks, FinTechs, and regulated businesses).
  • Identify, research, and engage potential leads through Apollo, LinkedIn Sales Navigator, CRM tools, and email automation platforms.


Lead Nurturing & Engagement

  • Build and maintain strong relationships with prospects through professional and personalised communication.
  • Handle initial inquiries, respond to prospect questions, and nurture leads toward the demo stage.


Collaboration with Sales & Product Teams

  • Pass on qualified leads to the sales enablement team for demos and closure.
  • Share insights from outreach activities with sales and product teams to improve targeting and messaging.


Performance Tracking & Reporting

  • Maintain accurate and up-to-date records of outreach activities and follow-ups in CRM systems (Pipedrive preferred).
  • Prepare reports on outreach performance, conversion rates, and lead quality, with recommendations for improvement.


Process & Tool Optimization

  • Stay updated with the latest outreach, lead generation, and automation tools.
  • Suggest improvements to outreach scripts, email sequences, and targeting methods based on feedback and performance data.


Required Skills & Experience

  • Proven experience in client outreach, business development, or sales development within a B2B SaaS, FinTech, or RegTech environment.
  • Strong knowledge of lead generation tools such as Apollo, LinkedIn Sales Navigator, and CRM/automation platforms.
  • Excellent communication skills - professional, persuasive, and client-centric.
  • Strong analytical skills with the ability to optimize outreach campaigns using data.
  • Highly organised, detail-oriented, and able to manage multiple outreach campaigns simultaneously.
  • Comfortable working in a fast-paced, remote-first environment.


Preferred

  • Experience engaging with international clients (EMEA & Middle East).
  • Familiarity with compliance, AML/KYC, or financial technology solutions.
  • Multilingual skills, especially in English, French, and Arabic.


Why Join Idenfo?

  • Be part of a fast-growing SaaS compliance leader driving global impact.
  • Directly influence Idenfos business development and client acquisition strategies.
  • Competitive compensation, flexibility, and career growth opportunities.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

BI and Growth Analytics Manager

InvestSky | Social Investing, Dubai
5 hours ago
About InvestSkyWe're on a mission to make investing accessible to all.Our goal is to offer an all-in-one investing solution.With InvestSky, people no longer have to get lost in multiple apps, drown in fragmented communities across social media in search of investment insights, or pay high fees to make an investment.InvestSky offers an all-in-one solution to a more efficient and enjoyable...

Sales Associate UAE National

Christian Dior Couture, Dubai
5 hours ago
PositionSales Associate (UAE Nationals)Job responsibilities UAE National with Family book Bachelor's degree/Diploma in Business Administration. Pleasant and good grooming skills. Strong communication skills. Passionate with fashion and luxury retail industry. Outstanding customer service. Manage time wisely in a fast-paced environment. Willingness to adhere to all company policies, procedures, regulations, and standards.

Parking Attendant

Fairmont Hotels & Resorts, Dubai
7 hours ago
Company DescriptionA unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.Job DescriptionReporting to the Manager, Guest Services, responsibilities and essential job functions include but are not limited to the following:Welcomes and assists guests’ according to FHR...