Client Partner - Growth (Retail) - Global Business Solutions - MENA

Responsibilities

About the role:

The Client Partner role is directly responsible for segmenting the market, identifying prospects and industry trends, building relationships, and helping clients drive business results on TikTok through consultation, education, and support. The ideal candidate will combine an exceptional ability to provide consultative selling, a passion for growing revenue, an outstanding ability to set strategic vision, and a willingness to execute the tactics. Success in this position requires strong sales, and problem-solving skills, attention to detail, and the ability to thrive in a dynamic and changing environment.

Responsibilities:

• Identify, prioritise, and secure business opportunities
• Drive revenue for TikTok by seeking partnerships with various direct clients within our Mid-Market team
• Use a consultative approach by offering strategic media solutions to all clients within the Retail & e-commerce industry
• Create compelling sales propositions utilising internal and external data for respective regions
• Liaise with cross-functional teams on structuring and executing operational and strategic initiatives
• Develop and implement best practices for client interaction, sales, and services
• Create persuasive sales presentations using market trends and case studies
• Ensure that our clients receive the highest level of sales and operational customer service
• Update clients on TikTok products and developments, and educate clients and agencies on best practices
  
  

Qualifications

Minimum qualifications:

• 5+ years of experience in marketing within the Retail and e-commerce industry, brand advertising, media sales, and/or online advertising. With expertise in performance marketing, including industry trends, measurement, attribution, and competitive landscape
• Entrepreneurial mindset with a passion for building from the ground up and a strong enthusiasm for TikTok products and marketing
• Well-established relationships with key marketing decision-makers and agencies in the MENA region
• Exceptional communication and presentation skills, with the ability to build trust with C-level clients by understanding their business needs and tailoring messaging accordingly
• Demonstrated success in exceeding sales targets and thriving in fast-paced, ever-evolving environments
  
  

Preferred Qualifications:

• Due to the nature of the markets and businesses that this role will be supporting, proficiency in English and Arabic is preferred
• Proactive attitude with excellent project management, organizational, and analytical skills
• A team-oriented mindset with a commitment to mentoring and developing less experienced colleagues.
• Proven ability to gain internal stakeholder support across product, marketing, and support teams while advocating for customers
  
  

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.