Client Relationship Associate

Job Description – Client Relationship Associate

Location: Dubai, UAE – Full-Time / Onsite

About SmartCrowd:

Join the revolution at SmartCrowd, where Fintech innovation meets real estate investment! We're not your average company; we're a dynamic startup with a bold vision: to become the leading crowdfunding platform in the MENA region and beyond.

Our mission? To empower everyone with the opportunity to invest in real estate through fractional shares. Say goodbye to exclusivity—our digital platform opens the door for savvy investors of all kinds.

Job Summary:

If you're passionate about reshaping industries, disrupting norms, and making real estate accessible to all through technology, come aboard. Your role here isn't just essential; it's at the heart of our groundbreaking journey.

We are looking for an outstanding associate with experience helping clients create viable financial plans for individual and family situations involving real estate assets.

You need to be likable and trustworthy. Being successful requires building a client base, and doing that involves showing people that you can be a trusted source for information and direction regarding their investments.

You should be able to understand the emotional needs of our client base and goals such as college savings, retirement, and wealth building.

You will work closely with the founders and the technical partners but are expected to work independently to take our platform to the next level.

Duties & Responsibilities:

• Spend a considerable amount of time and energy prospecting for new customers (digital and traditional tactics)
• Engage established clients and speak to them to assess their risk tolerance and financial goals.
• Discussing clients' financial goals and educating clients on various ways to accomplish them. This includes giving overviews of different investment types and explaining how each can benefit, or hinder, the client's objectives.
• Coordinate and drive the business development / sales activities and lead by example
• Drive the short, medium, and long-term sales activities

Requirements:

• Having a track record of being a great trusted relationship builder is an absolute must
• Understanding business and finance, analytical skills and people skills are very important
• You need to be able to read data, recognize trends, and anticipate where markets are going to be of the most value to their clients particularly for real estate asset
• Enjoy the challenge of building and growing a digital platform based business
• Comes from a startup / scaleup digital venture background, ideally worked on startup platform before
• Have an eye for the broader strategic aspects and trends
• Proactive, self-driven, and able to thrive in a fast-moving startup environment
• Take ownership; when a task or an area of responsibility resides with you, we trust it will be driven to completion, on time and to high quality
• Think strategically, but with a bias towards getting stuff done without over-thinking it
• Are structured, focused, and able to keep to task lists and time lines
• Communicate fluently and effectively in English and Arabic , internally and with external partners.
• Are committed to the job and the growth opportunity in a startup
• Enjoy working as part of a team

Benefits to Working with us:

• An open and collaborative company looking to develop a world-class engineering outfit.
• Minimal hierarchy - you’ll work closely with our industry experienced founding team.
• A meaningful amount of equity.
• More perks as we (and you) think of them.

Hiring Process:

Our recruitment process aims to be efficient, respecting your time with a total commitment of around 3 hours:

• Introductory Conversation: A chance for us to get to know each other.
• Financial Deep-Dive: Dive into financial and investment aspects, showcasing your expertise.
• Culture Interview: Explore your fit within our collaborative and innovative culture.