Collecting Officer - #25357
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The position of Collecting Officer is within our Toxicology business and the base of work will be within the newly built ‘Centre of Excellence’ within the Emirates headquarters (HQ) in Dubai. The Collecting Officer is required to attend various locations within the HQ to carry out specimen collections primarily in urine and breath but potentially in oral fluid or hair as required. There will also be a requirement to travel to the other Emirates sites across the globe to conduct the same specimen collections.
This job description will be reviewed periodically and is subject to change by management.
Conduct specimen collections competently; following internal collection procedures, the customers’ requirements and instructions in order to deliver a quality specimen collection service.
To participate, where there is a business need, in a 24-hour on-call rota.
Work with the Service Delivery Manager to organise and facilitate the testing program.
To remain current with processes by reading and acknowledging updates within the required time frame and attend and audits at the required time to remain competent.
Any other reasonable duties as directed by the management of the business.
BASIC QUALIFICATIONS | EDUCATION:
Medical Laboratory Technician or Medical Lab Technologist (Bachelors in Medical Lab Technology) with 2-4 years experience in related field
Educated to National Standards.
Strong verbal and written English.
IT literate and basic skill in Word, Excel & Outlook.
A self-motivated individual with a flexible approach to work.
Ability to follow set processes to ensure the right outcome.
Pioneering – Continual self-reviewing of your collections to ensure you meet and exceed customer expectations and feeding back improvements to your management agency or the business if they work directly for us.
Achieving – Communicating effectively ensuring customers are aware of the right information and are updated on changes as they occur in relation to their collection.
Caring – Understand the impact of the actions taken or omissions made within our role and how they affect others both internally and externally. Using this information to ensure only positive outcomes.
Enduring – Ensuring changes to any process through updates or feedback are implemented immediately ensuring the long term success of the Collection Network.
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